Customer reviews from lenovo.com
Lenovo - Flex 14API 2-in-1 14" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.2 out of 5
4.2
(62 Reviews)
Open Ratings Snapshot
Rating breakdown 62 reviews
5 Stars
26
4 Stars
24
3 Stars
10
2 Stars
2
1 Star
0
88%of customers recommend this product. 
(
43 out of 49
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - Flex 14API 2-in-1 14" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive
Customer Rating
5 out of 5
5
Love the sleek design and high power
on April 9, 2020
Posted by: Tal J
from Halifax NS
Verified Purchase:Yes
Fast start up, super slim and light, easy to carry and it's so cool that I can set it up like a tent while watching videos. It's like having a TV. Best of all, I can play my favorite video game with no problems.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
My Lenovo Flex 14 (AMD) Laptop
on April 10, 2020
Posted by: Cynthia
from Kingston, Ontario
Verified Purchase:Yes
I love my new laptop! It does everything I ever wanted a laptop to do! It has a touch screen, it folds into a tablet, it has a back it keyboard, a fingerprint pad and it boots up super fast! It also came with a pen which works great. It’s light and portable as well. I love it. Thanks!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Black Screen
on April 12, 2020
Posted by: Amie
from toronto, ont
Verified Purchase:Yes
The screen goes black in the middle of my job and sometime multiple screen tends to dance. Not happy with this purchase
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 13, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support team at https://support.lenovo.com/us/en/.

Also, for screen flickering, please access this link https://support.lenovo.com/hn/en/solutions/ht501290. In addition, our Lenovo Vantage app allows you to update divers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Review of Lenovo Flex 14
on April 13, 2020
Posted by: Micbc
Verified Purchase:Yes
Very slow at times. On occasion, I am disconnected from my home wi-fi.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 14, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For tips to improve performance, please access this link https://support.lenovo.com/us/en/solutions/msh500101. For frequent drops or intermittent wireless connection, please refer to this link https://support.lenovo.com/us/en/solutions/ht502846.

Also, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Value with lots of features!
on April 18, 2020
Posted by: Rich m
from Toronto
Verified Purchase:Yes
Kids love it! Stylist pen and touch screen is great for drawing and designing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Disappointed
on April 20, 2020
Posted by: Dangelz
from Montreal
Verified Purchase:Yes
Very disappointed, not what I was expecting :(. Paid 1000$ but not worth at all and I can’t return it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 21, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We understand that different products suit different customers based on your needs. In looking for something to better accommodate you, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 855-253-6686.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Give me solution
on April 30, 2020
Posted by: Frédéric Samy PASSALET
from Ottawa
Verified Purchase:Yes
Sometime my laptop durantSkype conversation. Three times my laptop put me in shame
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 15, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.

Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101. Additionaly, our Lenovo Vantage app allows you to update drivers and BIOS, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fast and reliable
on May 10, 2020
Posted by: Matthew S
from Saskatchewan
Verified Purchase:Yes
Does exactly what I need it to do, fastest laptop I have ever owned. Keyboard is comfortable to type on for a small area.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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