Customer reviews from cafeappliances.com
Caf - 5.7 Cu. Ft. Built-In Dual-Drawer Refrigerator - Matte White
Average customer rating
4.2
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
52
4 Stars
23
3 Stars
10
2 Stars
2
1 Star
7
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for Caf - 5.7 Cu. Ft. Built-In Dual-Drawer Refrigerator - Matte White
Customer Rating
3
Looks great but beware of leaking water
on August 12, 2022
Posted by: Anonymous
from Iowa
We've had this fridge for almost two years and use it every day. It looks great, the drawers work well and we get a lot of compliments on it. However, there have been a few times where it wouldn't stay cold enough. During a service call the technician said that the temperature sensor had been installed incorrectly at the factory. He adjusted and it seems better most of the time. He also noted that there is no fan in these units to circulate the air so temperatures can be spotty within the unit. The biggest concern and inconvenience is that the unit accummulates ice on the rear panel and ledge and occassionally that ice melts and water runs out of the unit onto the floor. In our case this isn't disasterous because we have a tile floor but if this were installed on wood, LVT or carpet it would be a big problem.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 15, 2022
Hi there,
Thanks for taking the time to write. Sorry to hear about the leaking issues you're having, especially since you mentioned that you're a big fan of your unit, and so are your guests. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks for your ongoing patience.
All the best,
Michael@Cafe
Thanks for taking the time to write. Sorry to hear about the leaking issues you're having, especially since you mentioned that you're a big fan of your unit, and so are your guests. Know that one of our agents will be reaching out soon via email to investigate further. Keep an eye on your spam and junk folders in case their message ends up there.
Thanks for your ongoing patience.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Dual fridge drawers
on August 11, 2022
Posted by: GB770
from New york
This has been the most efficient use of our under counter space.
Drawers are very deep which at times uses up unnecessary space and hard to see what’s in them.
Service has been a 10+++
Drawers are very deep which at times uses up unnecessary space and hard to see what’s in them.
Service has been a 10+++
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Extra room and great features
on August 6, 2022
Posted by: ScottM
from Wisconsin
This little fridge works awesome, we love the features it has. We were going to go with the glass front under counter but so glad we chose this one. Installed easy and the color/handle options are great to choose from. Fair warning, the stainless does show prints if you have little ones (stock up on wipes). Very happy so far.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe
on July 14, 2022
Posted by: AJ Gallo
from Louisville, KY
Reliable refrigerator. Works well. Convenient size
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Product!
on July 14, 2022
Posted by: Bear2022
from Vancouver Canada
Two of these are installed on our boat, replacing older small fridges. They are much quieter than the old ones, and most importantly they use much less power (we run often on batteries that manage 110V appliances through an inverter. We can stay on batteries for almost an additional 36 hours with these units. Storage capacity is also larger overall.
A big win.
A big win.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So sleek so sexy beats wine coolers all day
on May 4, 2022
Posted by: Elz1
from New Jersey
Just a beautiful product in love with the details and colored handles with the May tree black WHAT!! Insane.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Mini refrigerator
on April 22, 2022
Posted by: Captain Bin
from ohio
I feel for the quality its over priced. The top drawer doesn't alway seal shut, so you always have to make sure you are giving it a shove to close and seal properly because the soft close doesn't work every time.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, April 25, 2022
Hi there, we can certainly get how frustrating it would be to deal with a top drawer not closing properly, and we are so sorry for the headache this has caused for you.
Please know that this is not something we would expect, and we would recommend making sure that there is nothing blocking the drawer from sealing on either side. Also, this could be caused by the unit not being level, and we would recommend making sure the leveling legs are properly adjusted. More information is on page 12 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000129-2.pdf
We hope this helps, and please feel free to reach out if there are any ways we can help you in the future. -Elliot@Cafe
Please know that this is not something we would expect, and we would recommend making sure that there is nothing blocking the drawer from sealing on either side. Also, this could be caused by the unit not being level, and we would recommend making sure the leveling legs are properly adjusted. More information is on page 12 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000129-2.pdf
We hope this helps, and please feel free to reach out if there are any ways we can help you in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
perfect addition to our new Cafe' appliances
on February 10, 2022
Posted by: jmmastron
from Detroit, MI
A perfect addition to our new Cafe' appliances. With a counter depth fridge limitation this is the perfect addition to the kitchen for storage of additional items in our bar area. The depth of the drawers hold full size bottles (i.e. drink mixers, soda cans, bottles, etc.). The crisper tray is a great are to hold garnishes for drinks, small vegetables, etc. Drawers are sturdy and have a solid feel with dividers to separate areas and items.
I would recommend this to a friend!
Response from cafeappliances.comBy Shayla@Café, Café_appliance, February 11, 2022
Hello - Thank you so much for your review! We are pleased the depth, features, and quality of this Dual-Drawer Refrigerator meets your expectations. We aim to provide the best for our consumers. We are confident you will enjoy this fridge for years to come. Should you have any questions, please know we are always here to help. Have an amazing day! -Shayla@Café
Written by a customer while visiting cafeappliances.com