Customer Reviews for Caf - 5.7 Cu. Ft. Built-In Dual-Drawer Refrigerator - Matte White
Customer Rating
4
Love it
on December 30, 2022
Posted by: Leonardo16
from Littleton, colorado
Replaced an unused wine cooler with the two drawer fridge. Used mainly foe easy to reach drinks, but doubles as extra fridge space during the holidays. Lately…we have owned this appliance for over two years..it’s making a loud bang when it comes on or goes off. Always made this noise from installation but is now quite loud. I hope it doesn’t mean it’s life span is this short. Beautiful look, love the easy close drawers. Would look to replace with like appliance if it dies. Wonderful appliance
We ordered this under counter refrigerator as part of our kitchen renovation. We've never had an under counter mini refrigerator before. We ordered matte white with brushed bronze handles and it is set into the cabinetry in the middle of the island. It is very functional and we are glad we added this appliance. This refrigerator is very expensive when you consider it's smaller under counter size.
I noticed a puddle of water on the floor and after searching i find the back of the unit iced over. I looked online reviews and I see many other people are having the same issues. What is happening GE? This unit was not cheap and while we absolutely love our café set but this needs to be addressed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, December 8, 2022
Greetings! Thank you for taking the time to reach out with this feedback on your refrigerator. We are very disappointed to hear that you are having issues with moisture and ice in your unit, and we are so sorry for the inconvenience this has been for you.
We would recommend making sure that the gasket is clean and making full contact with the sides of your unit and sealing, and that the drawers are not kept open for extended periods of time. If these steps still do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please know that we are here should you need any assistance from us in the future. -Elliot@Cafe
Pro: like the extra shelf, adjustable dividers, decent price Con: controls not intuitive or easy; often wet leading to frost buildup; drawers not smooth
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 25, 2022
Hi there,
Thanks for taking the time to write. Happy to hear that this model was able to fit in your budget and that you like the interior features!
We do also appreciate hearing what you've got to say about the controls, the frost, and the smoothness of the drawers. We're always wanting to get better. If you have questions about the controls, you're free to take a look at your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000129-2.pdf&_ga=2.125850632.423027757.1666704645-557566247.1665496320
Also, if you're finding moisture on the inside of your unit, you may want to check and make sure that the gaskets are undamaged and that the doors are sealing properly. If both of those are working as they should and you're still seeing frost on the interior of your unit, service may be needed. Should you need them, our team can be found through this link: https://www.cafeappliances.com/support/schedule-service
We do hope this helps. Know that we're here should you have questions or concerns in the future.
We installed it in our Butlers Pantry and we couldn’t be happier! For our coffee station, we keep our creamer readily at hand. Soda pop, and other beverages are stored there - very convenient! Our guests love it too! Thank you.
Refrigerator performs well. It seems to be a well made high quality product. Only criticism is the temperature seems to be fixed at 38 degrees F, we would prefer it to be colder, 34 degrees F is our preference.