Customer reviews from cafeappliances.com
Caf - 5.7 Cu. Ft. Built-In Dual-Drawer Refrigerator - Matte White
Average customer rating
4.2
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
52
4 Stars
23
3 Stars
10
2 Stars
2
1 Star
7
80%of customers recommend this product.
(
61 out of
76)
Customer Reviews for Caf - 5.7 Cu. Ft. Built-In Dual-Drawer Refrigerator - Matte White
Customer Rating
5
Excellent addition to kitchen remodel
on February 1, 2024
Posted by: Dominicano1161
from Charlotte, NC
Initially I was hesitant to spend a lot of money on this appliance, but my purchase was money well spent. I love the quality and robust build of this product and have had zero issues. We enjoy the additional refrigeration space and the styling adds to the vibe of our new kitchen remodel. Customers should feel comfortable purchasing this product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Nice addition to your kitchen
on January 15, 2024
Posted by: BCunimpressed
from Connecticut
I wasn’t a fan when we first moved into our house and saw the under the counter refrigerators, but after seeing the limited space in our Cafe refrigerator, I came to like them. They work well, the layout is pretty good and the temp is consistent. I would probably install in a new house but would not choose Cafe judging by the experience with our range, ovens and dishwasher.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible Fridge
on November 17, 2023
Posted by: MStal
from New York
Died after 2 years, did not do well holding cold air, the plastic bin doors never stayed in place
Response from cafeappliances.comBy Tierra, Cafe_Appliances, November 18, 2023
Oh no!
We're so sorry that your refrigerator stopped working due to temperature issues and the plastic bin doors never stayed in place. This is certainly not the experience we want for you. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate you reaching out. - Tierra@Cafe
We're so sorry that your refrigerator stopped working due to temperature issues and the plastic bin doors never stayed in place. This is certainly not the experience we want for you. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate you reaching out. - Tierra@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Like seeing the temp displayed!
on September 27, 2023
Posted by: Pammers
Loving it so far! Easy convenience and nice to have rinks in the Cafe instead of the full size fridge!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Keeps Beeping
on September 24, 2023
Posted by: FrankV1
from Milwaukee, WI
The product is 2.5 years old. I have had a repair person out 2 time to fix a beeping noise. Every time they charge me a service charge to fix the same issue.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 27, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so sorry to hear that your refrigerator is exuding a beeping noise. This is not normal operation. Since your appliance is no longer under warranty, it is protocol to have to pay for service each time a technician comes to your home despite the issue at hand. You can view your warranty details on page 15 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--Io2fLm82--/5e38fe00c8731c34b987baf46d2d1604de8f8229.pdf?_ga=2.150690165.233199488.1695825395-1839927829.1677869403
We are honored to have you as a part of the Cafe Appliances family, and we hope to gain your confidence back with our products in the future. - Adrian@Cafe
https://products-salsify.geappliances.com/image/upload/s--Io2fLm82--/5e38fe00c8731c34b987baf46d2d1604de8f8229.pdf?_ga=2.150690165.233199488.1695825395-1839927829.1677869403
We are honored to have you as a part of the Cafe Appliances family, and we hope to gain your confidence back with our products in the future. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Junk
on September 19, 2023
Posted by: Bcunning76
from WV
Started beeping like door was open but wasn’t. Gaskets are good. Finally just turned off and control panel screen went dead. Just over 3 years old.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 20, 2023
Oh no! We are extremely sorry to hear that your dishwasher's control panel is no longer operational. This is not normal function and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule a service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to leave us a review, as your feedback helps us grow as a company and improve the consumer experience. We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@CafeAppliances
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for taking the time to leave us a review, as your feedback helps us grow as a company and improve the consumer experience. We are honored to have you as a part of the GE Appliances family, and we are confident that our technicians will get your dishwasher back up and running as quickly as possible! - Adrian@CafeAppliances
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features, well designed and made.
on September 12, 2023
Posted by: BryanW
Everything works, the drawer action is smooth and self closing. Nicely illuminated inside.
Response from cafeappliances.comBy Jonathon@Café, Café Appliances, September 15, 2023
Hello - Thank you so much for spending some time to connect and share your thoughts on this refrigerator. We are so happy to see that you've been enjoying everything so far. You have made a great choice by going with this model.
We really do love the ability to have two separate drawers for different kinds of items and loading flexibility. Our favorite feature is the sleek LED lighting, which makes everything look amazing and easy to see.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@Café
We really do love the ability to have two separate drawers for different kinds of items and loading flexibility. Our favorite feature is the sleek LED lighting, which makes everything look amazing and easy to see.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
first under counter fridge
on August 13, 2023
Posted by: bucklebob
from pittsburgh pa
This is our first under counter fridge and its reall great . The grandchildren can help themselves to soft drinks and This is part of a coffee bar
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com