Customer Reviews for JennAir - NOIR 5.1 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Floating Black Glass
Customer Rating
2
Having Second Thoughts
on October 3, 2023
Posted by: jb749
from Centennial, CO
Length of ownership:1 week
[This review was collected as part of a promotion.] Very disappointed in this product. The oven took over 2 hours to preheat. I am now waiting for a new regulator for a brand new oven I have owned for one week. While waiting for the oven to be made usable, I tried to make pancakes for my grandchildren using the griddle. I used oil on the griddle as I was told by the salesperson to never use a cooking spray such as Pam. I preheated the griddle, coated the surface with avocado oil, added the batter. It was impossible to flip the pancakes - they were completely stuck. It took quite awhile to clean and I was terrified I would scratch the surface. Fortunately, it did not. I was skeptical about a stainless steel griddle having always had cast steel which cures very nicely. The manual is virtually useless. The only instructions for the griddle are for how to turn it on and a temperature guide - nothing on how to actually use it. The oven is too small to place a 1/2 sheet pan lengthwise front to back, so two cannot be used simultaneously on the same shelf. I will say that the burners are very nice though I’m not crazy about the grills. They look great but make pan placement difficult. All in all, I wish I’d made a different choice.
Pros: Attractive Design
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
My second range
on April 8, 2024
Posted by: Anonymous
from Saint Germain Wisconsin
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] My first one was a rise and I loved it. I like the display in it. This new one I got a noir because I liked the stove grates better. However it does not have a display which I miss. It still has black on the top which I hate because it’s had to keep clean and shows all the dust. Otherwise in all, I really love the griddle and the stove!!
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction