Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S10+ - Black
Average customer rating
4.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
60
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
8
91%of customers recommend this product.
(
73 out of
80)
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S10+ - Black
Posted by: Greg
Verified Purchase:Yes
A slim and sturdy protective case for phone. Good, flawless quality. Adds support and grip, while nice to look at. I'm very happy with my purchase. Thank you!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Justinzaas
Verified Purchase:Yes
I've dropped my phone numerous times or have had it in my pocket when it's been hit and it's been perfectly safe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Great case, until the plastic broke
on February 26, 2021
Posted by: Rudolph561
I've had the case for about 14 months. The case has been great, but just recently, the corner of the plastic broke off. Not sure if I will be replacing it with another OtterBox
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , March 1, 2021
Hi there!
We're sorry to hear about the damage to your Commuter Series case! The good news is, we have an amazing warranty, so our helpful team of Customer Service Otters would be more than happy to get you taken care of with a replacement case! Feel free to call us at 1-855-688-7269, and we can get a warranty claim started for you!
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Commuter Series case! The good news is, we have an amazing warranty, so our helpful team of Customer Service Otters would be more than happy to get you taken care of with a replacement case! Feel free to call us at 1-855-688-7269, and we can get a warranty claim started for you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JoEllen
Verified Purchase:Yes
So thankful I bought a better case for my new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AvaK
Verified Purchase:Yes
This case works great. Fits really well and looks true to the photos. I've dropped my phone a couple times since getting the case (all accidental) and no damage to the phone or case so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
I was actually wanting the clip for attaching the phone to my belt
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marcy
Verified Purchase:Yes
This is my second time purchasing this case. Unfortunately the plastic portion snapped because I placed money behind the cover and would remove it oftenl. This weakened the hard plastic outer cover. I am using it now without any issues and will not be putting any money behind it again. This is a great cover and not very bulky. Your phone is very protected from any fall or drop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: G MAN
Verified Purchase:Yes
I have one for my s7 and it's awsome, the one I got for my s10+ leaves alot to be desired. The main problem I have with it is there's no screen protector. WAYYY overpriced
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, November 15, 2021
Our apologies for any confusion prior to purchase, but it is correct that the Commuter Series Case for Galaxy S10+ does not include a screen protector. It's actually been a number of years since this model was packaged with such a piece, but given that your S7 has been in it for the long haul we can certainly appreciate how it's news to you.
If you're interested in adding another layer to the mix, our Alpha Flex Screen Protector can serve as an excellent companion to the case. You can take a closer look via the link below, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
https://www.otterbox.com/en-us/galaxy-s10-/alpha-flex-screen-protector/77-61510.html#start=1
Best,
OtterBox Customer Service Team
If you're interested in adding another layer to the mix, our Alpha Flex Screen Protector can serve as an excellent companion to the case. You can take a closer look via the link below, and give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help!
https://www.otterbox.com/en-us/galaxy-s10-/alpha-flex-screen-protector/77-61510.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com