Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S10+ - Black
Average customer rating
4.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
60
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
8
91%of customers recommend this product.
(
73 out of
80)
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S10+ - Black
Posted by: Jen76
Verified Purchase:Yes
I bought this in anticipation of receiving the newest Samsung S10+ 5g and to find that the 5g model is less than a quarter inch longer and the screen off button is lower than the regular S10+. Now, I have an expensive phone with no protection. Please otter box hurry and make the cases to fit my phone!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 23, 2019
Hi Jen76,
We sincerely apologize for any confusion surrounding the compatibility of our Galaxy S10+ Commuter series! True - this particular case is only designed for the Galaxy S10+, and is not considered compatible with the Galaxy S10 5G. The good news is that we do have case coming out for that phone! Don't hesitate to follow the link below to sign up for email updates!
https://www.otterbox.com/en-us/samsung-galaxy-s10-5g.html
As for the Galaxy S10+ case, if you'd like to look into processing a return, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll be more than happy to help out!
Best,
OtterBox Customer Service Team
We sincerely apologize for any confusion surrounding the compatibility of our Galaxy S10+ Commuter series! True - this particular case is only designed for the Galaxy S10+, and is not considered compatible with the Galaxy S10 5G. The good news is that we do have case coming out for that phone! Don't hesitate to follow the link below to sign up for email updates!
https://www.otterbox.com/en-us/samsung-galaxy-s10-5g.html
As for the Galaxy S10+ case, if you'd like to look into processing a return, please feel welcome to call our friendly Otters at 1-855-688-7269. They'll be more than happy to help out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sylvia
Verified Purchase:Yes
I may have misread the description but I thought it included a screen protector but it didn't. I had to buy that separately.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 23, 2019
Dear Sylvia,
Our apologies for any confusion surrounding the lack of a built-in screen protector with the Commuter series! Historically, the Commuter has never included any sort of integrated screen shield, but we certainly understand why some may have expected one. Instead, the Commuter allows for full display access, while also protecting your phone at all costs!
If you're still searching for a little extra peace of mind, we would suggest taking a glance at our Alpha Flex, which should provide some additional security upfront, so to speak. Please feel welcome to check it out via the link below, and if you have any questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/samsung-galaxy-s10-/alpha-flex-screen-protector/77-61510.html#sz=26&start=1
Best,
OtterBox Customer Service Team
Our apologies for any confusion surrounding the lack of a built-in screen protector with the Commuter series! Historically, the Commuter has never included any sort of integrated screen shield, but we certainly understand why some may have expected one. Instead, the Commuter allows for full display access, while also protecting your phone at all costs!
If you're still searching for a little extra peace of mind, we would suggest taking a glance at our Alpha Flex, which should provide some additional security upfront, so to speak. Please feel welcome to check it out via the link below, and if you have any questions, our friendly Otters are just a call away at 1-855-688-7269!
https://www.otterbox.com/en-us/samsung-galaxy-s10-/alpha-flex-screen-protector/77-61510.html#sz=26&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: johnr283
Verified Purchase:Yes
Overall nice case. I get one each time I buy an new phone. The only thing I don't like about this one is the sharp/square edges.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Papa Steen
Verified Purchase:Yes
Bought this case as soon as I ordered the s10+, and I love it. Has a good feel and good grip and great protection. I always go with a black case but this blue is awesome.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Angela
Verified Purchase:Yes
I have always only bought otterbox for cell phone cases. Heavy duty so you know your phone is safe! I love that this one plugs the holes so no dust/dirt/water can get inside! I would definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bear
Verified Purchase:Yes
good case for the money
Prefer the defender but the commuter is ok
Prefer the defender but the commuter is ok
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nmillan
Verified Purchase:Yes
I bought it for my new Samsung S 10+. I love it. It's not bulky, love the color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com