Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S10+ - Black
Average customer rating
4.3
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
60
4 Stars
11
3 Stars
5
2 Stars
1
1 Star
8
91%of customers recommend this product.
(
73 out of
80)
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S10+ - Black
Posted by: Bamagirl
Verified Purchase:Yes
Very happy with my Commuter S10+ case. I especially like how slim this case is. Fits easily in my purse or pocket. I love the blue color, very stylish.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fuzznose
Verified Purchase:Yes
This is a perfect fit for my Galaxy S10+. It doesn't add a lot of size to the overall size of the phone, but makes it much easier to grip the phone. Unfortunately, because the ohone is so slippery, I dropped it two days before the Otterbox case arrived. Only one small part of a lower corner is cracked, and the case covers it pretty well. I do wish there were some way to clip it to my belt or to a pocket, though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AJ EL
Verified Purchase:Yes
Great case. I usually buy the defender series but the commuter is the way to go if you don't want a belt clip. The only problem I have with the case is the power share feature won't work through the case. You have to take the plastic shell off and charge other devices from your phone that way. Wish I knew that in advance
Written by a customer while visiting otterbox.com
Posted by: sharon
Verified Purchase:Yes
My last phone had the same case, upgraded and have a slightly larger phone, got this same case. I was thrilled before when it was manufactured and assembled in the United States but now it says it's assembled in China , I like to give my money to businesses that are solely in the usa. another
business caving to corporate greed.
business caving to corporate greed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeff
Verified Purchase:Yes
I bought my commuter for my S10 plus, I was so dissapointed its been week and the corner of my commuter already fading discoloration. I thought I bought a tough case
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 29, 2019
Hey there Jeff,
Sorry to hear that your Commuter series is dealing with a discoloration dilemma! That definitely doesn't sound like the epic experience that we typically expect from the Commuter, and our wonderful Otters would very much like to smooth things over with a warranty claim. Please feel welcome to give them a ring at 1-855-688-7269, and they'll send out a tough new slipcover A.S.A.P.!
Cheers,
OtterBox Customer Service Team
Sorry to hear that your Commuter series is dealing with a discoloration dilemma! That definitely doesn't sound like the epic experience that we typically expect from the Commuter, and our wonderful Otters would very much like to smooth things over with a warranty claim. Please feel welcome to give them a ring at 1-855-688-7269, and they'll send out a tough new slipcover A.S.A.P.!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Feroze
Verified Purchase:Yes
It's a great case that provides ample protection. however, I have sweaty palms and my phone slips from my hands quite often. I feel that the case should have more rubbery spots or otterbox should have incorperated a more rubbery feel into the material of the case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, May 28, 2019
Hey there Feroze,
Sorry to hear that the Commuter series design is a little too sleek for your preferences! The Commuter is engineered to provide polished, pocket-friendly protection, but if you're looking for a little extra traction, we do have something that might suit your style. Please don't hesitate to follow the link below to check out the Defender series, which does incorporate an outer rubber slipcover. This extra resistance should offer a lot of grip! Take a look, and give our friendly Otters a call at 1-855-688-7269 if you have any other questions!
https://www.otterbox.com/en-us/samsung-galaxy-s10-/defender-series-screenless-edition-case/77-61411.html#prefn1=series&prefv1=Defender+Series&start=1
Cheers,
OtterBox Customer Service Team
Sorry to hear that the Commuter series design is a little too sleek for your preferences! The Commuter is engineered to provide polished, pocket-friendly protection, but if you're looking for a little extra traction, we do have something that might suit your style. Please don't hesitate to follow the link below to check out the Defender series, which does incorporate an outer rubber slipcover. This extra resistance should offer a lot of grip! Take a look, and give our friendly Otters a call at 1-855-688-7269 if you have any other questions!
https://www.otterbox.com/en-us/samsung-galaxy-s10-/defender-series-screenless-edition-case/77-61411.html#prefn1=series&prefv1=Defender+Series&start=1
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cynthia
Verified Purchase:Yes
Starts to stretch after awhile. Doesnt fully protect if dropped.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, March 13, 2019
Dear Cynthia,
We so apologize that your most recent OtterBox experience doesn't seem to be checking everything on your case checklist so far! We put forth every possible effort - from design and materials to manufacturing and post-production testing - to ensure that our cases. Our friendly Otters would love a chance to learn more about your specific situation, so please feel welcome to give them a quick call at 1-855-688-7269, and we'll do our very best to help with any concerns you have!
Cheers,
OtterBox Customer Service Team
We so apologize that your most recent OtterBox experience doesn't seem to be checking everything on your case checklist so far! We put forth every possible effort - from design and materials to manufacturing and post-production testing - to ensure that our cases. Our friendly Otters would love a chance to learn more about your specific situation, so please feel welcome to give them a quick call at 1-855-688-7269, and we'll do our very best to help with any concerns you have!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: renee
Verified Purchase:Yes
I brought this a month ago and I hate it because I didn't get a clip with my otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 17, 2019
Dear Renee,
Our sincerest apologies for any confusion surrounding the Commuter series! Historically, the only case we have ever made that includes a belt clip is the Defender series, which is specifically designed to hook into the holster. The Commuter is an extremely protective unit, but if you heart is set on having stable side security, we would suggest taking a peek at the Galaxy S10+ Defender. Feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/samsung-galaxy-s10-/defender-series-screenless-edition-case/77-61413.html#start=1
Sincerely,
OtterBox Customer Service Team
Our sincerest apologies for any confusion surrounding the Commuter series! Historically, the only case we have ever made that includes a belt clip is the Defender series, which is specifically designed to hook into the holster. The Commuter is an extremely protective unit, but if you heart is set on having stable side security, we would suggest taking a peek at the Galaxy S10+ Defender. Feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/samsung-galaxy-s10-/defender-series-screenless-edition-case/77-61413.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com