Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S10 - Love Triangle
Average customer rating
4.3
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
54
4 Stars
12
3 Stars
6
2 Stars
3
1 Star
5
85%of customers recommend this product.
(
62 out of
73)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S10 - Love Triangle
Posted by: Lostmartyr
Verified Purchase:Yes
The case looks great on the phone. Most cases are bulky and take away from home thin new phones are. This case adds the normal Otterbox protection without detracting from the phones from. Great job Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: paraxio
Verified Purchase:Yes
Used a Symmetry on my S9 and loved it so I went with one again. They kept the same great protection and somehow made it slimmer. It also doesn't interfere with the provided Samsung screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: S10owner
Verified Purchase:Yes
I just put this on tonight, looks really nice, but a major struggle to get onto my device. I feel like I'm going to snap my phone in half getting the case on. Not ideal really. I haven't had this issue with the last few I've bought.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 11, 2019
Hey there S10owner,
Sorry to hear that the application procedure for this Galaxy S10 OtterBox didn't exactly go as planned! Going forward, please keep in mind that our Otter experts are typically available to help with any installation issues. Just give them a call at 1-855-688-7269, and they'll always be ready to provide further assistance!
Sincerely,
OtterBox Customer Service Team
Sorry to hear that the application procedure for this Galaxy S10 OtterBox didn't exactly go as planned! Going forward, please keep in mind that our Otter experts are typically available to help with any installation issues. Just give them a call at 1-855-688-7269, and they'll always be ready to provide further assistance!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: smazeall
Verified Purchase:Yes
I like the symmetry cases better. I do like otterboxes. Its the only ones me and my use for our. I just don't like this one as much. As much as i paid I thought it would be more then one piece.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 14, 2019
Hey smazeall,
We're sorry to hear that this OtterBox isn't entirely meeting expectations! While this particular case was intentionally engineered to provide sleek security, we completely understand that it doesn't match everyone's style. If you're looking for something a bit more rugged, we would suggest taking a look at our Defender series, which does include multi-layer protection. Feel free to check it out by following the link below, and give our friendly Otters a call at 1-855-688-7269 with any further inquiries!
https://www.otterbox.com/en-us/samsung-galaxy-s10/defender-series-screenless-edition-case/77-61282.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear that this OtterBox isn't entirely meeting expectations! While this particular case was intentionally engineered to provide sleek security, we completely understand that it doesn't match everyone's style. If you're looking for something a bit more rugged, we would suggest taking a look at our Defender series, which does include multi-layer protection. Feel free to check it out by following the link below, and give our friendly Otters a call at 1-855-688-7269 with any further inquiries!
https://www.otterbox.com/en-us/samsung-galaxy-s10/defender-series-screenless-edition-case/77-61282.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ineedsleep90
Verified Purchase:Yes
I've had the case for about a week and it's as expected. Otterbox has always been a case that I use for phones for best protection. Case is sturdy and sleek.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nessykk
Verified Purchase:Yes
As always great quality& protection for your phone, plus stylish, never use any other covers, simply would not trust another one to do the job as good as Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Beccyd77
Verified Purchase:Yes
Not sure that this cover would save much of the phone if dropped was expecting a better cover for price
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 18, 2019
Hi Beccyd77,
It's a bummer to hear that you're experiencing some apprehension towards your new OtterBox. Rest assured, all of our products go through an extensive amount of testing, and we're positive that your case should successfully safeguard your Galaxy S10 no matter what comes your way! If you have any additional questions or comments, please feel welcome to contact our cheerful Otters at 1-855-688-7269, and they'll be happy to chat!
Warmly,
OtterBox Customer Service Team
It's a bummer to hear that you're experiencing some apprehension towards your new OtterBox. Rest assured, all of our products go through an extensive amount of testing, and we're positive that your case should successfully safeguard your Galaxy S10 no matter what comes your way! If you have any additional questions or comments, please feel welcome to contact our cheerful Otters at 1-855-688-7269, and they'll be happy to chat!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Teri
Verified Purchase:Yes
I have always used Otterbox for my smart phone as and have been extremely happy with their durability. I'm sure my phone would have been broken many times had it not been protected by my Otterbox. I'm disappointed that this new model does not have a screen protector. I've only had my phone for a few weeks and already have scratches.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 26, 2019
Hi Teri,
We apologize that you're feeling some disappointment surrounding the screenless style for this Galaxy S10 OtterBox! That case was intentionally constructed sans built-in screen protection in order to offer a direct interaction with the beautifully curved display. Rest assured, the unit should still keep your phone safe from any tumultuous tumbles, while also maintaining full device functionality! If you have any other questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to chat!
Best,
OtterBox Customer Service Team
We apologize that you're feeling some disappointment surrounding the screenless style for this Galaxy S10 OtterBox! That case was intentionally constructed sans built-in screen protection in order to offer a direct interaction with the beautifully curved display. Rest assured, the unit should still keep your phone safe from any tumultuous tumbles, while also maintaining full device functionality! If you have any other questions or comments, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be more than happy to chat!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com