The purchase was easy, selection was good, and it arrived much quicker than I expected. However, I wasn't expecting a box with a sparkly back. I thought it would be all clear, but that's OK.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Nice product but tore on bottom
on August 31, 2021
Posted by: Jrob4002
I've had this for a year or so, and it has been an awesome case as far as mobility goes. Nice and sleek case but it tore at the bottom where you insert the charger, so I wouldn't go as far as saying it has the same quality as the other cases. I've only removed it from the phone maybe 5 times since I've had it to clean underneath so I didn't really abuse it.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , September 1, 2021
Hi there!
We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get your claim started.