Customer reviews from sony.com
Sony - 6.2" Media Receiver with Bluetooth - Black
Average customer rating
3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
2
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for Sony - 6.2" Media Receiver with Bluetooth - Black
Customer Rating
5
Excellent
on April 4, 2020
Posted by: Drixn5078
Gender:Male
This stereo is excellent. I really appreciate the fact that it's very compact. It's a simple stereo for people like me who don't like a cluttered screen. The menus is easy to navigate. The sound is out of this world. I've read some negative revues about this unit and I think it's coming from people who don't read before they buy and those who don't know how to properly wire the unit. I think it's an excellent unit for what is and what it does.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 6, 2020
Hi Drixn5078, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl
Written by a customer while visiting sony.com
Customer Rating
4
Great Receiver!
on June 6, 2020
Posted by: Pete_F
Gender:Male
Bought this unit to replace me stock receiver, while not perfect, still way better than stock, made my car sound more alive when listening to music! This unit is great if you want something simple. Its easy to use and looks great in the car.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 8, 2020
Hi Pete_F,
That's great! We're truly happy you're satisfied with the design and overall performance of your new head unit. Thank you so much for your time in sharing your feedback and for choosing Sony!
- Romeo
That's great! We're truly happy you're satisfied with the design and overall performance of your new head unit. Thank you so much for your time in sharing your feedback and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Classic design gone right
on March 2, 2021
Posted by: Rsmarroquing
Gender:Male
I love how this still has a volume knob, USB port, and an aux port! Even if it doesn't have Android Auto, those 3 things alone make this a 5 star product for the price. The UI is nice and easy, and the touchscreen is nice and big. Definitely a big improvement over stock units.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Very good design, lacking on software side.
on March 2, 2019
Posted by: MC Grindah
Gender:Male
Very nice physical design. Boots quick and is nice and responsive. Screen is very clear and works well in -20 degrees. The only 2 problems I have with it are you can't have a custom background. The biggest problem is the extremely finicky video file support. If the audio bitrate is higher than around 256 kbps the video wont play.
I would recommend this to a friend!
Response from sony.comBy Sony Social Support, April 4, 2019
Hi MC Grindah,
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
Sony Social Support
We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us.
Regards,
Sam
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
1
The audio sounds bad.
on October 21, 2019
Posted by: Anonymous
Gender:Male
I just bought this stereo system for my car and had my dealership put it in and everything. all the features work its just the audio is so scratchy and static. I have Bluetooth radio so its from my phone and if you put the volume past 32 it gets scratchy and sounds like its edited and amplified like it hurts your ears and i've messed with my phone settings and everything and i ant figure it out. should i call my dealership to fix it or should i get different speakers w it or is there anything i can do to fix this. like it sucks cause i cant even listen to my music like the max volume sounds like its on 20 instead of 50!!!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support , October 22, 2019
Hi, mikezias!
We are sorry to hear about what happened. Please ensure that the wirings are installed properly by having your installer check with the installation. You may also follow the troubleshooting steps from the manual to isolate the issue.
https://docs.sony.com/release//Manual_4740886111.pdf
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
sony.com Username:
Model Number:
Issue:
Telephone Number:
Erin
We are sorry to hear about what happened. Please ensure that the wirings are installed properly by having your installer check with the installation. You may also follow the troubleshooting steps from the manual to isolate the issue.
https://docs.sony.com/release//Manual_4740886111.pdf
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
sony.com Username:
Model Number:
Issue:
Telephone Number:
Erin
Written by a customer while visiting sony.com
Customer Rating
1
Horrible
on February 15, 2020
Posted by: Dale nmdgj
Gender:Male
I just installed this and it does not fit in my car. It sticks out past the dashboard. There is a huge gap on the top. And the Apple car play does not work on this and that it is the main reason why I bought it.
Response from sony.comBy Sony North America Customer Support, February 18, 2020
Hello Dale,
We're sorry to hear our product did not meet your expectations. I understand that it does not fit your car and apple car play does not work with this model. You want to consider checking Sony’s current models with CarPlay include XAV-AX210SXM, XAV-AX1000, XAV-AX5000, XAV-AX7000, and XAV-AX8000.
The installation of aftermarket car stereos requires an additional purchase of an appropriate Dash Installation kit (e.g., manufactured by Metra Electronics, Scosche, ASC Audio, etal.).
Should you need more assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
We're sorry to hear our product did not meet your expectations. I understand that it does not fit your car and apple car play does not work with this model. You want to consider checking Sony’s current models with CarPlay include XAV-AX210SXM, XAV-AX1000, XAV-AX5000, XAV-AX7000, and XAV-AX8000.
The installation of aftermarket car stereos requires an additional purchase of an appropriate Dash Installation kit (e.g., manufactured by Metra Electronics, Scosche, ASC Audio, etal.).
Should you need more assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
Written by a customer while visiting sony.com