[This review was collected as part of a promotion.] was part of the package for the kitchen i decided to have in my new home. works as expected with a nice light feature. not only does it have the regular light in front of the unit but there is a rear light that has a nice look when turned on illuminating the tile work.
I brought this venthood when updating my all of my kitchen appliances. Within 4 months of purchase the vent hood malfunctioned while automatically adjusting the speed to boost mode. The vent hood was so loud sounded like a small airplane, followed by internal parts rumbling. The vent hood simply makes a humming noise. The venthood was only used a handful of times before failing.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 25, 2023
Thank you for sharing your experience with us, Nicci0068. We apologize for the concerns that you are experiencing with your Vent Hood and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 417411. We look forward to speaking with you. Marie Q
After a few years of ownership, I have noticed the following intermittent issues: 1) when trying to turn off the Light, the light does not turn off but the "Boost (10 min)" fan turns on. 2) the fan turned itself on. Auto Sense was not enabled. The cooktop was not in use.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 14, 2023
Thank you for sharing your experience with us, DJH59. We apologize for the concerns that you are experiencing with your Vent hood and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6425P4sTD or Direct Message on Instagram http://spr.ly/6426P4sTE . When responding please include your contact information and reference Case # 392873. We look forward to speaking with you. Kristin S
[This review was collected as part of a promotion.] This is a nice looking appliance. So far I have enjoyed it. I will say it is a little difficult to see the control pads.