Customer Reviews for KitchenAid - 36 inches - Externally Vented - Wall Range Hood - Black Stainless Steel
Customer Rating
5
Awesome
on May 1, 2019
Posted by: lvattymom
from Las Vegas
Gender:Female
[This review was collected as part of a promotion.] We have had this installed for about three weeks and love it so far. Previously the only ventilation we had was above stove microwave and this is a huge improvement. It has three settings and auto and lights which is my husbands favorite part.
[This review was collected as part of a promotion.] Sharp looking hood but had to return because the light on the back of hood interfered with the granite backsplash.
[This review was collected as part of a promotion.] Was super excited to add this to our KitchenAid package. The vent piece that came with it was a little short, but had some stainless fabricated locally and was able to utilize the piece it came with as a wrap-around to cover the seam and keep the "branding" on the vent. The lighting is much better than I've had on past vents and the vent settings work wonderfully! The style of it goes perfectly in our modern-style kitchen!
Vent works well, isnt too noisy, has great lightning and looks nice, which checks all the boxes. Only reason I didnt give a 5 is the auto feature needs more tuning to meet my needs. So here is idea. Give a sensitivity setting, maybe like 5 levels, so it can be customized better. I had to give up on using auto because its not sensitive enough for me.
[This review was collected as part of a promotion.] I have to admit I purchased this hood mainly for the way it looks but I now appreciate its power and functionality. I’m happy with my purchase.
Installed as part of a remodel to all KitchenAid. Every so often, when the light was turned on, the fan came on also. Annoying, but not a constant problem until today. It's been in for 2 years so of course the warranty has expired. Today I walked into the kitchen to hear a buzzing sound. Any attempt to turn on any controls resulted in the buzzing getting louder and non of the controls worked properly. So after disconnecting power, I troubleshoot. I find a relay is shorting on the circuit panel. I look online for a replacement and oh it is $300. Thanks for making such a nice wall ornament! It will get fixed or replaced, and I will think thrice before I buy another . For the price it should not be so cheaply made.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Benneaj, Social Care , January 25, 2019
Dear JinPA.
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid® Canopy Hood. We would like to inquire further about your review with you. Please respond to this email address NAR_Customer_Solutions@KitchenAid.com with your name, user ID # 214781186 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. We look forward to your reply. Thank you.