Customer reviews from kitchenaid.com
KitchenAid - 30 inches - Externally Vented - Wall Range Hood - Black Stainless Steel
Average customer rating
4.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
54
4 Stars
15
3 Stars
5
2 Stars
1
1 Star
4
91%of customers recommend this product.
(
68 out of
75)
Customer Reviews for KitchenAid - 30 inches - Externally Vented - Wall Range Hood - Black Stainless Steel
Customer Rating
4
Great looking powerfull hood.
on September 22, 2021
Posted by: erdb
from Edmonton
(This review was collected as part of a promotion.) It is a really good-looking and powerful hood. The "Auto fan" option could be better. It automatically lowers the speed when we set it to a higher speed but it doesn't start automatically or it doesn't increase the speed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quality
on September 9, 2021
Posted by: Drex
[This review was collected as part of a promotion.] We are happy overall how it looks. Disappointed that the additional pieces to cover the vent are individually placed and cause lines of separation. A bit loud, but worth it for great suction.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice look, but little noisy
on August 2, 2021
Posted by: Haritha
from Brampton, ON
(This review was collected as part of a promotion.) Iam fan of Kitchenaid. For my new Home I bought brand new Kitchenaid appliances. This wall mount canopy looks stylish and sleek and makes kitchen look elegant and modern.The Auto feature is great. But too noisy and loud in medium and high options.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Needed service call
on July 23, 2021
Posted by: jpl77
(This review was collected as part of a promotion.) Vent works fine on manual modes. Had issues with 'auto fan' feature. Had to deal with customer support and techs to try and fix it. They just told us we don't know how to use it, but the reality is the features don't work as advertised. Unit is very easy to clean. Touch panel does get finger prints on it. Not too noisy but it is loud on high.
I would recommend this to a friend!
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , August 3, 2021
Hello, jpl77!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid canopy hood. Thank you for taking the time to reach out to us with your concerns about the problems you have had with the auto fan feature. Please accept our apologies as it is never our intention to leave a customer feeling less than satisfied. You are a valued Kitchenaid customer and we want to help you. Please email us at canadasocial@kitchenaid.com with your model number, serial number, best contact number, and review ID 248306273. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid canopy hood. Thank you for taking the time to reach out to us with your concerns about the problems you have had with the auto fan feature. Please accept our apologies as it is never our intention to leave a customer feeling less than satisfied. You are a valued Kitchenaid customer and we want to help you. Please email us at canadasocial@kitchenaid.com with your model number, serial number, best contact number, and review ID 248306273. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Product
on April 18, 2021
Posted by: EyeFitU
from Ottawa
(This review was collected as part of a promotion.) We love this canopy hood! Adjusts speed as required, relatively quiet and looks good.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features
on March 11, 2021
Posted by: djhemberger
from IA
[This review was collected as part of a promotion.] Just received, not yet installed. Will know more once in use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Auto Light Keeps Blinking
on February 7, 2021
Posted by: Norton6337
from Indiana
I purchased this and all other appliances from Kitchenaid for my new home construction. We have lived here for 4 months and the auto light won’t stop blinking. There is no guidance on why this does this? Doesn’t seem right...
No, I would not recommend this to a friend.
Response from kitchenaid.comBy nairdr, Social Care, February 9, 2021
Hi Norton6337, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Kitchen Hood
on February 4, 2021
Posted by: Krys25
from Edmundston
(This review was collected as part of a promotion.) I love the look of this hood! Its simple and elegant! Its a little noisy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com