Customer reviews from 3m.com
3M - Peltor Sport Tactical 500 Electronic Hearing Protector - Black
Average customer rating
3.4 out of 5
3.4
(118 Reviews)
Open Ratings Snapshot
Rating breakdown 118 reviews
5 Stars
48
4 Stars
23
3 Stars
7
2 Stars
10
1 Star
30
70%of customers recommend this product. 
(
73 out of 104
)
Best Buy Privacy Policy
Customer Reviews for 3M - Peltor Sport Tactical 500 Electronic Hearing Protector - Black
Customer Rating
1 out of 5
1
Same issue reported by other user
on July 14, 2026
Posted by: slobos
from Cordoba Argentina
I just saw that other user reported plastic trash, same thing happened to me in two units I own and it's impossible to find spare parts to replaces it. My first thoughts were I miss used, but the same issue in two units, is too much.
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Battery melted after maybe 3-4 uses
on January 8, 2026
Posted by: Liam
from Detroit, MI
I bought this a few years ago, used it a handful of times, always stored it in my basement (thus no environmental / temperature issue), and the battery fried when I went to pull them out recently. A bunch of white dust on the outside of the earmuff and they will not charge or turn on. I reached out about a warranty claim and 3M responded effectively, "sorry our products are only designed to last a year - you are SOL".
These are junk. Don't waste your money. Go get a pair of Walkers.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, January 8, 2026
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Another review of broken headset
on November 10, 2025
Posted by: PeaseOfferTheRepairPart
from Michigan
Add me to the list of frustrated customers. There is no point in adding pictures. If you're reading reviews, they are all the same failure point. I really liked these but they broke due to a cheap plastic piece and I certainly will not buy another pair. Pros- (after adding 3M gel cups) these are super comfortable! I have worn them for 8-10 hour days without issue or complaint. They offer good NRR for being at the range. I haven't shot indoors for several years but I would suspect it would be wise to double up. The sound cutoff is fabulous..my favorite attribute. Mid-priced competitor models seem to completely cut out for a second where as these react much faster. That feature made me really enjoy this model. From a a functional prospective they have been my favorite headset. Cons- The volume could be a bit louder. Having a couple more clicks up would have been nice. BT music is always much lower than ambient sound. They are a bit bulky but not the worst I have seen. The biggest con is this stupid plastic design. I accept that things can break. I looked on online for a replacement part...nope...it doesn't exist. Coming here I see that I am not nearly alone...it happens all the time. That's the real shame here...3M knows about it and simply doesn't care. I'm not a tree hugging environmentalist but it's silly to toss away a headset that you like and still works simply because the manufacturer will not offer a cheap plastic replacement part that is known to fail. We have all looked at the broken part, it's easily removable and hence would be easily replaceable. Its just ridiculous that you cant get the part. 3M-Customers are literally begging you to take money from them. Sell them in pairs because we all know the other side will break shortly. I'll buy a new headset but it absolutely positively will not be another Peltor 500.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, November 12, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
4 out of 5
4
it is worth the money
on July 27, 2025
Posted by: Robbaltic
from lithuania
love the earmuffs (sport tactical 500). Did the plastic break , yes. I have got a replacement part.
https://www.etsy.com/listing/4339958010/hearing-protector-repair-part-stl-peltor?ref=shop_home_active_1&logging_key=42f302306b86945774151c16cdcffb128c3b2018%3A4339958010
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5 out of 5
5
Amazing!! Best I have ever used.
on May 30, 2025
Posted by: Gen X
from USA
I bought these 5 months back and they are bad to the bone. I've been in IT for over 25 years and this is the best Bluetooth capable headsets that I have ever used, which is range ready. There's some outstanding Engineering going on here.
The only thing I wish could be changed in the menu setting, would be to allow for ambient background sound to continue to flow through, will on a bluetooth phone call. Currently it turns off all background sound when on a call. Or at least have an option to turn it on or off on the fly, from one of the buttons on the side.
Also, If they would offer this set with a boom mic and Bluetooth VOX button, my wife would have to hide my credit card. I'd be buying them for the whole family, lol.
One final thing, please make a 3M Peltor app for Android that could be used for firmware updates and other adjustments from a phone.
Otherwise I would defiantly recommend these.
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
5 out of 5
5
Excellent product for the price
on April 2, 2025
Posted by: Shooter on a lawn mower
from Montana
Had these for a couple of years. No problems like these other folks talk about. However I melted the rubber part that seals on my head. Chainsaw muffler. Amy replacements?
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Very weak plastic. Do not buy.
on March 26, 2025
Posted by: Iwishmypeltorswerentjunk
Very cheap and weak plastic. Broke where muff connects to headband rendering them useless because you can’t find replacement parts.
Response from 3m.comBy 3M Care Team, March 26, 2025
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. For parts and availability, please connect with our product support team directly at 1-800-494-3552 Monday - Friday 8am-4:30pm CT. Thank you!
Written by a customer while visiting 3m.com
Customer Rating
1 out of 5
1
Not so good for a 3M product
on March 14, 2025
Posted by: ziiin
I bought my Peltor almost a year ago a week ago I got it broken. The clip that holds the ear piece on the band brokes and I can not find on any online store a way to buy a new piece. Without it, it is impossible to use it. Please, send me a online store that I can buy this replacement piece.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, March 17, 2025
Hello - Thank you for taking the time to leave your review. We are sorry to hear of the trouble. For parts and availability, please connect with our product support team directly at 1-800-494-3552 Monday - Friday 8am-4:30pm CT. Thank you!
Written by a customer while visiting 3m.com
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