I bought this for my 6 month old baby. The highchair has some amazing features, such as reclining, easy to remove tray and a smaller tray underneath. The chair can be wiped down easily. It's sturdy, reliable and safe. My husband and I are happy with this purchase.
I have had this and it works well except the seat cover is in shambles. You can't wash it in the washer. The plastic snaps that connect it to the chair are distorted after my son kept pulling them off. Graco doesn't seem to offer a replacement for this which is ridiculous.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 17, 2021
Thank you for your review of our Graco product. We apologize the experience hasn't been as good as it should be. We value all customer feedback and will pass your comments to our Brand Development Team. You will be contacted shortly by our Graco Consumer Care Team.
Personally, I find Graco to be a good brand overall to begin with and this chair is a good example of Graco quality. simple to assemble- well made- seems comfortable- durable- I like the way the back reclines as my 5 month old likes to eat in a reclined position for now- able to get food tray close to him. I Really like the wheels on it- Big Plus- able to move it from room to room easily- or from the corner to where it is stored to kitchen- It doesn't fold up true- but if it did, I would think it might not be as sturdy
We love the high chair but really wish that the cover was machine washable! It’s very inconvenient and carrots stain! Would give this 5 stars if the cover was washable!
I would recommend this to a friend!
Response from gracobaby.comBy Consumer Care, January 26, 2021
Thank you for contacting us through our feedback website, we appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of our consumers and any feedback and insight they can provide. Thank you for your time.
This highchair works great. I love how it holds up. I do however think at this point with so many bad reviews on the cover that something could be done about it. You can't wash it and mine has completely cracked apart. Where can I get a new one without paying for a new highchair? Things like this should be washable for babies.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Consumer Care, January 22, 2021
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your seat cover and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Just like everyone else, in need of a new seat cover after 5 yrs! Had to wash the first one because of my son vomiting in it. Was able to make it work for my second son but we recently had our third and will not be able to use the chair without a new seat cover. If seat cover is not available to purchase then I will have to purchase a new chair and would not choose Graco again and would not recommend to anyone else. I have attached a photo of the model numbers.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, November 12, 2020
Thanks for reaching out and sharing your experience with us! We're happy to see how we can help! A member of our Consumer Care Team will reach out to you shortly.
I’ve had this high chair for 9 months now and it is super versatile. HOWEVER, it does not clean well. Eat spaghetti in it once? Sorry, never getting that stain out. We have tried everything and even better, Graco doesn’t sell replacement seat covers!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, October 30, 2020
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! A member of our Consumer Care Team will reach out to you shortly regarding replacement parts for the chair. Thanks again!