Customer reviews from gracobaby.com
Graco - UNO2DUO Travel System - Reese
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
56
4 Stars
27
3 Stars
12
2 Stars
12
1 Star
26
55%of customers recommend this product.
(
33 out of
60)
Customer Reviews for Graco - UNO2DUO Travel System - Reese
Posted by: Lupita510
Verified Purchase:Yes
I bought this for my newborn in my three year old and when both of them are on the stroller they will start making noises and it’s really heavy
Response from gracobaby.comBy Graco , Consumer Services, June 14, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Looks great but very disappointing
on April 9, 2019
Posted by: Mjuan
I bought this stroller for my first child because of the features, well I spent too much for something I regret so much now. Its too big for my crv, pretty heavy and big (even folded) for me. I can't use it alone without help from my husband. Its not easy to move it and some parts keep falling too.
Response from gracobaby.comBy Graco, Consumer Services, April 11, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Don’t judge a book by its cover!
on April 11, 2019
Posted by: TheRealOne
I say this “ don’t judge a book by its cover” because it looks like a great stroller, but it actually sucks!! I had seen pictures of the stroller looking super flat when we fold it but in reality it won’t even fit in the back of my pathfinder! The wheels don’t fold so it’s not that flat when folded to put away. If you have a truck then it be great but if you don’t it won’t fit in your car. Also the second seat gets stuck to the point that it takes me about 30 minutes or longer to take it out fold it and put it away. What’s worse is that it’s a 2 kids stroller and having my baby girl in it and my son wasn’t working for me without having it get stuck. The basket disappears when you add the second chair, the basket becomes useless when you have two kids in the stroller. The cup holder and phone holder suck they keep falling out and don’t stay on stroller my phone has crack more having it in this phone holder than in my pocket. The seat doesn’t decline enough for baby to nap. The shade won’t even cover the kids.
Response from gracobaby.comBy Graco, Consumer Services, June 12, 2019
Thank you for your feedback. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Sadly disappointed
on April 24, 2019
Posted by: Brittany55
I bought this stroller for my now newborn son and 2 year old daughter. It seemed to be the perfect buy seeings now it would accommodate both. First couple times using it was perfect! No issues! Now I have to literally lift the front to be able to move it around anywhere! The tires completely lock up and it will not go. Very inconvenient. Seems to me after reading other reviews this is definitely a design flaw of some sort. Now I have a pretty expensive stroller that is useless.
Response from gracobaby.comBy Graco, Consumer Services, June 10, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
Best Gift EVER Mum of 3
on April 28, 2019
Posted by: Mommy G3
This was a gift to us brand new with baby number 3. 5yo and 3yo. I love the versatility of it. The 5 yo rides on the back base, my 3yo rides or sits in the second seat. While the baby sits attached to his car seat. We call it the baby Bentley. Things to keep in mind remove the cup holder for smoother entrance and exit through mall doors and remove the tray to store in the back of the minivan for vacation (I need new arms BTW) the basket space is AMAZING. Everyone loves our stroller while we are out in NY & NJ they have expensive name brands and don’t have two seats (wink emoji) THANKS GRACO!
Written by a customer while visiting gracobaby.com
Posted by: Youngster Granny to 3
Verified Purchase:Yes
A really nice stroller . Although it seems a little short in the extension and the toddler seat is really close facing to the carrier portion almost concerningly so, but my grandson didn’t seem to mind for the time being. Other than that my son and daughter in law loved it!
Written by a customer while visiting gracobaby.com
Customer Rating
3
Hard to steer
on April 30, 2019
Posted by: Jodi87
I am a big Graco fan! I love the idea of this stroller, however upon using it the wheels seem to stick at times making it hard to steer and turn. Furthermore it is a very squeaky and loud stroller. The second seat can be tricky to get in and out and requires additional time which can be frustrating at times when loading into the car in a busy parking lot. I have to continue to use it as we don’t want to invest in another double stroller. I do like how my toddler has the option to sit in the stroller or stand and look at his baby brother. lots of searing options.
Response from gracobaby.comBy Graco, Consumer Services, June 7, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Stephanie E
Verified Purchase:Yes
I absolutely love this stroller. We are awaiting baby #2 and have a 2 year old to boot - this has been wonderful as a single stroller and I am beyond excited to use it as a double. I was a huge fan of it coming as a travel system so that everything matches and that I only needed to purchase the second seat. I foresee this stroller lasting us quite some time. It was between this and a sit-n-stand and I am glad we made this choice, it feels less bulky. It breaks down smoothly, was easy to put together, and has definitely gotten us hooked on graco.
Written by a customer while visiting gracobaby.com