Customer reviews from gracobaby.com
Graco - UNO2DUO Travel System - Reese
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
56
4 Stars
27
3 Stars
12
2 Stars
12
1 Star
26
55%of customers recommend this product.
(
33 out of
60)
Customer Reviews for Graco - UNO2DUO Travel System - Reese
Customer Rating
5
Awesome pieces
on April 30, 2020
Posted by: Josh1234
from Columbus Ohio
[This review was collected as part of a promotion.] Easy to put together...nice durable product...great price
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
So massive!
on May 8, 2020
Posted by: SylRo
from Texas
Just purchased this travel system and put together and I absolutely do not like it, baby is gonna sit so far away and I do not not how that is gonna be easy to take around anywhere it's so huge and does not fold small. Definitely regret purchasing this.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, May 11, 2020
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST. Thanks again!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Very horrible wheels
on May 23, 2020
Posted by: Miko24
from Surrey, Bc
I bought this when I was pregnant and waiting for my first child to arrive after a very long time of waiting and was so excited for this stroller but sadly it’s not very good, I was very dissatisfied and disappointed with the wheels of this stroller that constantly get stuck and are very hard to move and not happy with how the second seat is so low and inside the basket and the fact the it’s pretty big and wide even when it folds/closes.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, May 26, 2020
Thanks for sharing your feedback and insight with us! We're always looking for ways to innovate and improve. A member of our Consumer Care Team will reach out to you shortly.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Don't waste your money!
on June 15, 2020
Posted by: Ftovar
from Corona,ca
Length of ownership:1 year or longer
At first I loved the stroller maybe like the first or 2nd time we used it after that we have hated it! We loved the idea of the duo seats and we loved the bassinet. However, it is sooooo loud we try and move it. Its squeaks so loud if my daughters asleep it wakes her. In order to make the stroller move we have to pretty much lift it off the ground, my husband thought I had the front brakes on but he checked and they weren't. The back wheels always make it hard to stroll, it always feela as if something is stuck.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, June 22, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your Uno2Duo Stroller and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great capacity!
on July 1, 2020
Posted by: Nenaa93
from Anaheim, CA
[This review was collected as part of a promotion.] I bought this just about two months before giving birth to my fourth child. I’m so glad I did because my daughter ended up being born sooner that expected. Now we go for walks, shopping and to run errands, I’m able to sit my kids and have them comfortable while getting things done.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Anonymous
from Aurora, IL
Verified Purchase:Yes
We got this stroller for our second child, due in mid July. I have an 5 years old and now this baby, I think this stroller is the best option and will do good job for us. She is already excited to have rides with this stroller
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Love this!
on July 6, 2020
Posted by: Christy124
from Sparta, TN
[This review was collected as part of a promotion.] We bought this for our newborn and so far we love it! The car seat is light and not too hard to lug around with a newborn. The stroller folds down super easy for travel as well. And the option to make this a ride for 2 is definitely a bonus!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
DO NOT BUY
on July 21, 2020
Posted by: Tan2022
from Canada
This has to be the worst stroller. As a mom , travel systems are a high price tag item .I can’t just go to the store and purchase a new one because I hate this one . I feel completely stuck with this . Please do your research and look at reviews before purchase . The wheels are the cheapest plastic and do not turn . It steers it’s own way and is incredibly hard to turn . I would highly recommend not buying this item !
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, July 23, 2020
Thank you for sharing your feedback and experience with us. We apologize for the inconvenience you have experienced. We see that you were able to contact a member of our Consumer Care Team directly for assistance. Thanks again!
Written by a customer while visiting gracobaby.com