Customer reviews from gracobaby.com
Graco - UNO2DUO Travel System - Reese
Average customer rating
3.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
56
4 Stars
27
3 Stars
12
2 Stars
12
1 Star
26
55%of customers recommend this product.
(
33 out of
60)
Customer Reviews for Graco - UNO2DUO Travel System - Reese
Customer Rating
1
So hard to push!
on January 11, 2020
Posted by: Kenzie418
Thought this would be great once 2nd baby came! But it is so hard to push and the wheel are awful!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco , Consumer Service, February 14, 2020
Thank you for sharing your feedback with us! We're so sorry to hear of the troubles you've experienced and we're happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Antonios
Verified Purchase:Yes
It stopped steering after 3 months. It does steer very difficult. My understanding is that the frame after a while bends and the front wheel get more friction on the ground without permitting easy turns. Forget steering inside a groceries store.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, February 21, 2020
Thank you for sharing your feedback with us! We're so sorry to hear of the troubles you've experienced and we're happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Rociov
Verified Purchase:Yes
Love it works great for a baby and two toddlers.i was worried i was not going to like but i did.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Jamie Meek
Verified Purchase:Yes
It is perfect!! Very light weight...will work for all stages of baby through toddler.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Horrible wheels
on January 26, 2020
Posted by: Mitzy450
I bought this a year ago and have just started using it more. It would've been a 5 star if it wasnt for the wheels. They are horrible. It makes it so much easier to just carry the kids around because having to maneuver this monstrosity around while it getting stuck is extremely difficult. Graco dropped the ball on this one.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, March 30, 2020
Thank you for your feedback. We apologize for the inconvenience you have experienced with the Uno2Duo Stroller! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Best stroller
on February 9, 2020
Posted by: Emily22
[This review was collected as part of a promotion.] I bought this before my baby was born and I barely have a month of using it and I have no complaints because my toddler loves it too I would recommend worth the price
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointed
on February 18, 2020
Posted by: Mom of 7
I bought this system and it’s the worst I’ve ever had it’s heavy in the back like while pushing you have to put so much into it I wish I had gone with a different model it the color is what had me and since I always use Graco products I thought I was safe currently looking to get rid of this and get a different one
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Service, April 2, 2020
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
3
Great seat and love the combinations
on February 23, 2020
Posted by: Alex1234
Great car seat and I love the combinations that allows traveling light with the stroller only that convert into a baby bed for a nap. Now our baby is a year and a half and the front-wheels are really hard to turn. This is very inconvenient everywhere you go passed the first year as the baby grows up and weights more.
I would recommend this to a friend!
Response from gracobaby.comBy Graco, Consumer Service, April 2, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with the front wheels and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com