Customer reviews from gracobaby.com
Graco - SnugRide SnugLock 35 DLX Infant Car Seat - Binx
Average customer rating
4.8
(6,709 Reviews)
Rating breakdown 6,709 reviews
5 Stars
5,723
4 Stars
859
3 Stars
73
2 Stars
27
1 Star
27
99%of customers recommend this product.
(
6,318 out of
6,401)
Customer Reviews for Graco - SnugRide SnugLock 35 DLX Infant Car Seat - Binx
Posted by: Lizaj
from Tennessee
Verified Purchase:Yes
Grateful for this car seat from hospital to car to stroller
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: TLD1
from Utah
Verified Purchase:Yes
Easy to install in car with the snug lock tech. And easy to pull car seat out. Only wish there was just a bit more cushion around the head for my tiny newborn.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
I’m recording
on April 10, 2025
Posted by: knkusha1_2936
I’m really impressed with the Graco SnugRide® SnugFit™ 35 LX Infant Car Seat! It feels incredibly secure and well-made, which gives me so much peace of mind. The padding is soft and comfortable, and my baby stays snug and supported on every ride. I also love how easy it is to install and click in and out of the base—super convenient for busy days. Graco really thought of everything with this design. Safe, stylish, and reliable—highly recommend to all parents!
Written by a customer while visiting influenster.com
Customer Rating
2
Nice but be careful when clicking into base
on April 13, 2025
Posted by: Krysta Si
from California
Length of ownership:1 year or longer
Bought this a year and a half ago and the snap in locks broke. Smh
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, April 16, 2025
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your SnugRide SnugFit 35 DLX Infant Car Seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
invest in a better brand
on May 5, 2025
Posted by: microwavedcoffee
from crockett, ca
we got this car seat because it was the cheapest. the sunshade never stays up while driving or while in the stroller. the straps get twisted, and the head pillow moves a lot. really not a fan and wouldn’t recommend to anyone.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, May 6, 2025
Hello, thank you for your feedback on our
CS SR SL35 DLX,and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us
Thank you!
Graco Team
CS SR SL35 DLX,and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue.Please reach us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, or you can also use the link below to contact us via email. We are looking forward to hearing from you! https://www.gracobaby.com/support/contact-us
Thank you!
Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
2
Lacking newborn head support + faulty sunshade
on May 23, 2025
Posted by: Mea7
from Montana
I have the same issues as many other reviewers: the head support is lacking for tiny newborns - we added an additional insert to keep our babies head from just dropping to the side but it’s still not great.
Also, the sunshade does not stay attached. When the Velcro is secure on one side, it pops off on the other. It’s frustrating and just makes the car seat feel like poor quality when it was expensive.
We would have returned it for these reasons but it was given to us as a gift with no gift receipt included.
Also, the sunshade does not stay attached. When the Velcro is secure on one side, it pops off on the other. It’s frustrating and just makes the car seat feel like poor quality when it was expensive.
We would have returned it for these reasons but it was given to us as a gift with no gift receipt included.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, May 27, 2025
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your SnugRide Snugfit 35 Infant Car Seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team. - The Graco Team
Written by a customer while visiting gracobaby.com
Posted by: Tash S
from Tacoma, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Better than I expected. Made with good quality fabric. It’s soft and has enough cushion for baby. Easy to detach and set up in the car. Not too big for my full size sedan.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: TC14
from MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Second time buying an infant seat, love graco products! All we use for our kids.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com