Customer reviews from gracobaby.com
Graco - SnugRide SnugLock 35 DLX Infant Car Seat - Binx
Average customer rating
4.8
(6,710 Reviews)
Rating breakdown 6,710 reviews
5 Stars
5,724
4 Stars
859
3 Stars
73
2 Stars
27
1 Star
27
99%of customers recommend this product.
(
6,319 out of
6,402)
Customer Reviews for Graco - SnugRide SnugLock 35 DLX Infant Car Seat - Binx
Posted by: Eric12345
from Minnesota
Verified Purchase:Yes
The sun shade gets in the way of the carry handle when adjusting the handle, and pulls off its Velcro attachments. Makes it feel like the sun shade was a feature they threw on after development.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, June 21, 2022
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Unsafe
on June 28, 2022
Posted by: I love being a mama
from Manitoba, Canada
[This review was collected as part of a promotion.] I have never taken the time to write a review before but this seat has been SUCH a disappointment to us that we felt we needed to write one to warm other parents.
We have found it unsafe & frustrating.
We have found it unsafe & frustrating.
1) Hazzard for suffocation: Despite installing it and adjusting the seat exactly according to manual instructions, our baby’s head would fall forward when she fell asleep. We had to watch her so carefully and we never were able to relax on car rides. We had to adjust the incline of the seat by ignoring the bubble indicator in order to keep her safe. When she got a little bigger her head would flop from side to side when she was sleeping because there is no head support with this seat after the newborn stage since the little removable cushion provided pushes their head forward.
2) The harness system in this seat is Horrible! We were late for how many events?! trying to untwist the belts. If that’s not enough to give a parent stress.... the shoulder strap is dangerously close to baby’s neck. How does that even pass safety inspections?! We are constantly trying to get that strap tucked under clothing and away from her neck.
2) The harness system in this seat is Horrible! We were late for how many events?! trying to untwist the belts. If that’s not enough to give a parent stress.... the shoulder strap is dangerously close to baby’s neck. How does that even pass safety inspections?! We are constantly trying to get that strap tucked under clothing and away from her neck.
Now our daughter is into her next seat. A friend gifted us the Argos 65 and it had the Same problems! Her head falls forward and the strap is terribly close to her neck. We are meticulous with installation and instructions. These seats have added unnecessary stress to our travels and we travel a lot. I think we’re done with Graco car seats.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Posted by: Jmomma3
from MN
Verified Purchase:Yes
Overall, nice car seat. Cute and light. 4 stars because I wish the head area was more supportive for a newborn, head falls sideways easily.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Disappointed! Will not last until 1st year!!!
on July 31, 2022
Posted by: BJJH2021
from Orange, NJ
This car seat worked well the first 4 months I would say but as my baby grows it’s beginning to become uncomfortable for both baby and I. At only 15lbs he seem to have almost outgrown the seat. It’s always a struggle to get him out of the seat.
Unfortunately I am in the process of purchasing a new car seat.
Unfortunately I am in the process of purchasing a new car seat.
The headrest is also not breakable as he sweats a lot.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , November 11, 2022
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your infant Car seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Mom2eight
Verified Purchase:Yes
I have not used it yet but the quality seems to be great. Headrest will be great for newborns.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Lydiamommy
from Idaho
Verified Purchase:Yes
Comfy for my little baby. She's shy of 6 pounds, but doesn't mind long rides in the car seat. Easy to use. Love the click connect!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great Features
on September 18, 2022
Posted by: racingirl12
from WI
I have not used yet as my baby isn't due until May, but I have taken it out of the box and looked at it I love how it has a zipper on the shade where you can have air movement while having shade up also like how it goes so low to keep the sun out of the babies eyes. I love how it's a one handle headrest instead of having to rethread the harness buckles
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Boymama01
from El Paso, TX
Verified Purchase:Yes
We LOVE this car seat. It is the lightest weight thing you’ve ever held and the fabric is so soft! Easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com