Customer reviews from gracobaby.com
Graco - SnugRide SnugLock 35 DLX Infant Car Seat - Binx
Average customer rating
4.8
(6,710 Reviews)
Rating breakdown 6,710 reviews
5 Stars
5,724
4 Stars
859
3 Stars
73
2 Stars
27
1 Star
27
99%of customers recommend this product.
(
6,319 out of
6,402)
Customer Reviews for Graco - SnugRide SnugLock 35 DLX Infant Car Seat - Binx
Posted by: Sierra Kay
Verified Purchase:Yes
Baby isn’t here till October but from all the research I have done and now seeing it in person I am excited to use it!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Tinisha
from Cleveland ohio
Verified Purchase:Yes
I have twins so i got two. They are compatible with our stroller. On one of them, the button to lift the handle sticks and it’s very hard to use. Shipping was delayed and i am now being induced early so i don’t have time to send it back for replacement. The other one is perfect
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Anonymous
from Hawthorne ca
Verified Purchase:Yes
This product is easy to ensamble and is lightweight
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
No Newborn Support
on February 28, 2024
Posted by: Breezy111
Length of ownership:1 year or longer
After using this seat, I can say with absolute certainty that I would never recommend it. First, and most importantly, it does not have enough support for newborns, even large ones. My son was born at 10 lb 4oz 22 inches and was absolutely swimming in this car seat, even with the included infant padding. I can't even imagine what it would be like with a smaller baby. Unfortunately, I did not know any better at the time and we received this car seat and an additional base as a gift. I thought the fit was just "how it is" but after doing more research and seeing plenty of other newborns in their car seats, looking all safe and snug and secure, I came to realize this car seat is just not the quality I had hoped. It was too late to return at that point and we did not have it in the budget to purchase a new car seat and an additional base. I was loaned a Chicco infant seat that we used instead until my son had grown enough to fit more securely in this seat. As we await the arrival of our second child, I find myself looking for a new infant car seat. It is still not in our budget, but I just can't go through the stress of worrying about the safety and comfort of my child every time we have to go in the car. Another thing to note; the canopy is held on by two tiny squares of velcro, and one side is constantly popping off. As soon as you reattach it, the other side pops off, as though it is just not big enough. It also does not extend down very far at all, leaving it ineffective at blocking the sun.
Response from gracobaby.comBy Customer Care, February 29, 2024
Hello,
We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, option 2 to speak with a CPST. We are looking forward to hearing from you!
Thank you!
We appreciate you for taking the time to write to us and we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us at 1-800-345-4109 Consumer Care team 9AM to 5PM EST, option 2 to speak with a CPST. We are looking forward to hearing from you!
Thank you!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Just OK
on March 21, 2024
Posted by: Mml1007
from Illinois
Was honestly disappointed in this car seat.
ConsThe head support it not there. My poor babies head is bobbing all over and I’m constantly trying to hold it up. The canopy on it is cheap and the Velcro barely keeps it on.
Pros: it is light to carry and easy to take out of the car.
Budget friendly
All in all I’d recommend splurging on better head support it would make all the difference . For our second kid I would deff get a different brand.
ConsThe head support it not there. My poor babies head is bobbing all over and I’m constantly trying to hold it up. The canopy on it is cheap and the Velcro barely keeps it on.
Pros: it is light to carry and easy to take out of the car.
Budget friendly
All in all I’d recommend splurging on better head support it would make all the difference . For our second kid I would deff get a different brand.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, March 22, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you’re SnugRide SnugFit 35 Infant Car Seat having with your and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Falls short in several areas
on May 8, 2024
Posted by: db0424
from Lithia, FL
I have the same complaint as many others. My brand new baby has no head support. No matter how I adjust the shoulder straps to be as snug as they can be and make sure he’s in the proper position, his little head ends up flopping all the way over and I have to constantly adjust him or sit in the backseat while someone else drives so I can keep an eye on him. Additionally we have the same issue with the canopy that others mention. It absolutely is not the proper fit and cannot Velcro to both sides at the same time. Very disappointing.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, May 8, 2024
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight! If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again! Graco Consumer care
Written by a customer while visiting gracobaby.com
Customer Rating
3
Nice quality, fit is not the best for newborns.
on August 7, 2024
Posted by: mikaila16
I was gifted this before my second son was born. I like the quality of the seat but there is no proper head support to keep my newborns head in place. It seems like it would be very supportive but that is not the case. The Velcro canopy always comes undone. I wish my newborn fit better. I have the fit adjusted properly with straps below shoulders, tightened straps and slack pulled out of hips, and proper install and still don’t feel comfortable with the way my newborn fits in this seat. I do like that it is easy to adjust the straps and I’m sure when my baby is a bit bigger he will fit better but my first son’s car seat was cheaper and better than this!
Response from gracobaby.comBy Customer Care, August 8, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your SnugRide SnugFit 35 Infant Car Seat and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
on August 14, 2024
Posted by: Lcook
I have always been a Graco fan however I'm on my fourth child and the new products have gone downhill. This car seat is very difficult to get in and out of the base. It constantly gets stuck
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, August 15, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you're having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team. -The Graco Team
Written by a customer while visiting gracobaby.com