Customer reviews from gracobaby.com
Graco - Pack 'n Play Quick Connect Portable Seat - Darcie
Average customer rating
4.1
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
33
4 Stars
9
3 Stars
0
2 Stars
3
1 Star
8
89%of customers recommend this product.
(
33 out of
37)
Customer Reviews for Graco - Pack 'n Play Quick Connect Portable Seat - Darcie
Customer Rating
1
Horrible instructions !
on December 2, 2018
Posted by: shobi321
I just recently bought it for our first baby but the instruction manual is horrible and hard to follow. The picture do not tell in detail how to assemble and I can't find videos of this product on youtube either. Graco should have a decency to make an assembly video so that will be easier for people to assemble it.
I will give it one more day to figure out how to assemble it and if I still cannot figure out then I will return this.
I will give it one more day to figure out how to assemble it and if I still cannot figure out then I will return this.
Response from gracobaby.comBy Graco, Consumer Services, January 11, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
The worst instructions known to man
on June 20, 2018
Posted by: Daniyell
Can’t tell you if this product is good.
It’s definitely a cute color and the box isn’t too heavy, but the directions suck and don’t even flow together.
I can’t figure out how to put it together and can’t seem to find a good tutorial on YouTube.
It’s definitely a cute color and the box isn’t too heavy, but the directions suck and don’t even flow together.
I can’t figure out how to put it together and can’t seem to find a good tutorial on YouTube.
Response from gracobaby.comBy Graco, Consumer Services, July 5, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great for first time parents
on September 8, 2020
Posted by: Lexii
from Euless, Texas
my boyfriend and i are first time parents. when we first set the pack and play up we were very excited. the set up was very quick and easy and after seeing it all inside our home made us so much for excited! our daughter will be here in December and we can not wait for her to use it! the material on everything is also very easy to clean i can tell as well as very very soft!! we currently live in a very small apartment so this is the absolute perfect thing for us. it comes with just about everything we need when it comes to a changing/lounging/sleeping area for our daughter. i would most definitely recommend this to others!!!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Easy setup and great features
on July 5, 2017
Posted by: Debb
This product is extremely easy to assemble - approximately 15 minutes. It is very sturdy when set up. It has a delightful compartment by the changing table to easily store diapers/wipes/cream. The product has many great features and perhaps my favorite is the ability to move it around the house with me - I love the ability to move the item in different areas of the house so I am more portable with baby. It allows easy access and portablibilty for infant to nap in bouncer seat while I cook, clean, or do laundry. Love the changing table and the ability to change diapers where the pack n play is. Much better than having to go to the nursery to change a diaper. Easy to clean and wipe down also. Overall this is an excellent product and I would highly recommend it! I used this product with my 7th baby and didn't realize how much I would appreciate it! Love everything about it - especially the ease of transporting it within our own home and being able to keep my baby with me instead of placing him in the nursery. I received this product for free in exchange for my honest review.
Written by a customer while visiting gracobaby.com
Customer Rating
1
No hand book
on May 3, 2018
Posted by: Karine Jp
I bought this a month a go but I could find any hand book..my due date is next week and I can’t assemble my baby’s bed
Response from gracobaby.comBy Graco, Consumer Services, May 3, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great for newborn
on December 21, 2018
Posted by: BabyMama16
This pack 'n play helped us so much. We traveled a couple of times in the first 6 months and this pack 'n play was extremely easy to pack up and put together. It isn't too big so it was nice to put in a small area. I would buy this for another expecting family.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Unbelievably Terrible Instructions
on October 2, 2019
Posted by: Melodee
I have an older Graco Pack N Play that I love and I want to love this one too but the instructions are impossible to follow. The diagrams aren’t accurate or detailed enough and neither are the written instructions. I tried to find better instructions online and/or a YouTube tutorial but couldn’t find either one. Very disappointed!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, October 26, 2019
We appreciate you sharing your experience with us and so sorry to hear of the troubles you've had with the assembly. If we can be of assistance, please reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST or by email at gracobaby.com/en-US/contactus.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Instructions useless
on November 17, 2019
Posted by: Hanbull123
Received this for our baby shower and started to put it together and see how things work. Directions seem to be written by a middle schooler and it’s very difficult if you want to travel with the bassinet attachment as that doesn’t fit in the bag. Extremely stressful setting up and would not attempt again.
One plus is how easy it is to set up play yard. All accessories however are ultimately useless.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, November 21, 2019
We appreciate you sharing your experience with us! We're so sorry to hear of your frustration during the assembly of your playard! We are always looking for ways to improve, and appreciate all of your feedback and insight. Unfortunately, the carry bag does only hold the playard frame and mattress for the compact convenience for traveling. Thank you so much for your time and feedback!
Written by a customer while visiting gracobaby.com