Customer reviews from nightowlsp.com
Night Owl - 12-Channel, 8-Camera Indoor/Outdoor Wireless/Wired 1080p 1TB DVR Surveillance System - Black
Average customer rating
4.6
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
39
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
48 out of
49)
Customer Reviews for Night Owl - 12-Channel, 8-Camera Indoor/Outdoor Wireless/Wired 1080p 1TB DVR Surveillance System - Black
Posted by: hpike
from Ada, Oklahoma
Gender:Female
Verified Purchase:Yes
they look and work great. The spotlight doesn't work unless you have the right DVR. I will have to invest in one later
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 8, 2019
Thank you for the review!
Written by a customer while visiting nightowlsp.com
Posted by: Jonny76
from Westminster MA
Gender:Male
Verified Purchase:Yes
excellent product / simply installation and set up
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 6, 2019
Thank you for the review!
Written by a customer while visiting nightowlsp.com
Posted by: Sdouglas
from Massena NY
Gender:Female
Verified Purchase:Yes
I actually love the cameras and feel protected. Love that audio / video.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, October 4, 2019
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: mmbailey420
from Pottsville, PA
Gender:Female
Verified Purchase:Yes
Theses are great, have not had any issues with them. Clear picture.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, October 1, 2019
Perfect. That is what we like to hear!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Good buuuut...
on September 21, 2019
Posted by: DeeFL
from Florida
Gender:Female
Something that is not mentioned in the description, this has to be hooked up with an Ethernet cable to work. I’m talking directly from your modem/router. This does not have the option to connect to the internet via Wi-Fi.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, October 1, 2019
That is mentioned on the product packaging, product page and support material. The DVR must be hardwired to your modem or router for remote connectivity. If you do not wish to view the system remotely, you can locally view if form a TV or monitor via HDMI. Thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: CRAIGER
from Elizabethtown, Kentucky
Gender:Male
Verified Purchase:Yes
Easy to install and used Netgear’s Powerline 1200 for my Ethernet connection. I was able to assign one password for all systems but needed to complete this prior to plugging in my Powerline 1200. Purchase the doorbell as well. Still learning how to retrieve recordings. With strong WiFi it’s pretty much plug & Play. In motion detection prepare for alerts on-time for review.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 25, 2019
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Beautiful color day and night
on September 20, 2019
Posted by: Eyes
from Indiana
Gender:Female
Got this install before I went in for surgery aweek and a half ago so I'm bedridden for awhile went threw breast cancer this make me feel alot safer at home
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 25, 2019
We are very sorry to hear about your current ordeal and hope you are recovering well. Thank you for the kind words.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Needs 12 Channel Viewing Option
on July 27, 2019
Posted by: ALFRED
from Charlotte, NC
Gender:Male
I bought this Hybrid DVR as soon at it was launched as an upgrade to my previous Night Owl DVR because I wanted to incorporate my Night Owl doorbell in the same system as the rest of my home cameras. The PC CMS software was not even available yet. I have been using Night Owl products for over 8 years now and I am love their systems, reliable but does not break the bank. The CMS software for the PC is now available but I am disappointed that it does not give the option to view 12 channels at a time and no playback feature either for PC. The viewing options are 1, 4, 6, 8, 9, 16, 25 channels. Do I need to remind Night Owl that this is a 12 Channel Hybrid system? Customers should have the 12 channel viewing option, especially in my case that I am using all 12 channels. I shouldn't have to use the 16 channel viewing option, just to have 4 blank channel spots on my screen. Please fix this.
Response from nightowlsp.comBy Customer Support, Customer Support, July 29, 2019
Thank you so much for the feedback and the continued business. We are constantly working on our mobile platforms to make them amazing. We will take this into consideration for our next update. Again, thank you!
Written by a customer while visiting nightowlsp.com