Customer reviews from nightowlsp.com
Night Owl - 12-Channel, 8-Camera Indoor/Outdoor Wireless/Wired 1080p 1TB DVR Surveillance System - Black
Average customer rating
4.6
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
39
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
48 out of
49)
Customer Reviews for Night Owl - 12-Channel, 8-Camera Indoor/Outdoor Wireless/Wired 1080p 1TB DVR Surveillance System - Black
Posted by: Tommy D
Verified Purchase:Yes
Easy basic setup, good quality. I was hoping to have some better Google Home automatic trigger options available
Written by a customer while visiting nightowlsp.com
Posted by: Buckeyespaz
from Ohio
Gender:Male
Verified Purchase:Yes
Works well and has a decent interface. Needs fast forward button on playback
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: JasonK
from Houston Texas
Gender:Male
Verified Purchase:Yes
Love it! Exactly what I wanted I can watch cameras wherever I am
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: MJF1
from Cape Coral, FL
Gender:Male
Verified Purchase:Yes
Product works very well, Was able to set up with out help. Chat line techs were very good on response and help when needed on a few items
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Easy install
on January 25, 2020
Posted by: Mike2355
from Paris, Tn
Gender:Male
Purchased and installed. Wireless cameras are awesome with sound recording also. Wired cameras have a spot light to deter thieves but 2 of the lights come on and 2 do not and I have the settings on all cameras with light turned off. One of the cameras is constantly in black and white and can’t get color but love them other than the one camera in black and white and can’t turn the spotlights off.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 30, 2020
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: Anthony N
from Nevada
Gender:Male
Verified Purchase:Yes
Easy to install, IR is great, the initial setup could have been explained better, having continuous record and motion on at the same time.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Dr Dave
from NC
Gender:Male
Verified Purchase:Yes
Great system much smaller and easier than my first six years ago. Only wish customer service was in the US.... it’s not.
Written by a customer while visiting nightowlsp.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to install don’t like the limited monitoring view ie 1,4,16,20. program easy to use
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2019
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com