The mobile app needs improvements. Shut off channels not being used. Recordings should allow to jump around time lines.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Even police dept compliments the system!!!!
on May 4, 2021
Posted by: Sams
from NY
The best!!!! I bought this because of skimpy activities on my block and I’m so glad I did. I’m even tempted to buy a whole system and keep as reserve, in case it breaks, but no - it’s still recording and storing as brand new. Very clear pics, night and day!!! I even have the police dept use the pics for investigative purpose. They were like, “wow, unbelievably clear.” Best part, I can listen to conversations from outside and speak to anyone outside, all from my phone!!! I speak to my dog when she’s outside also!!! It’s so amazing, I’d buy it again and again. Love it, love it.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Easy install
on January 25, 2020
Posted by: Mike2355
from Paris, Tn
Gender:Male
Purchased and installed. Wireless cameras are awesome with sound recording also. Wired cameras have a spot light to deter thieves but 2 of the lights come on and 2 do not and I have the settings on all cameras with light turned off. One of the cameras is constantly in black and white and can’t get color but love them other than the one camera in black and white and can’t turn the spotlights off.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, January 30, 2020
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Highly recommend the CX20 product for homeowners. It performed exactly as advertised right out of the box. It was easy to install and set up with the online app. Be sure to determine what space you want to observe because the motion detection and night vision has limitations.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
So easy to set up. I’ve only owned swann security systems in the past. This is the first time for Night Owl and i am overly impressed at the quality and ease to set up!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, July 29, 2019
Thank you for giving us a shot and for the amazing review!
Written by a customer while visiting nightowlsp.com
Easy to install and used Netgear’s Powerline 1200 for my Ethernet connection. I was able to assign one password for all systems but needed to complete this prior to plugging in my Powerline 1200. Purchase the doorbell as well. Still learning how to retrieve recordings. With strong WiFi it’s pretty much plug & Play. In motion detection prepare for alerts on-time for review.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 25, 2019
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com