Customer reviews from lg.com
LG - gram 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive
Average customer rating
3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
1
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for LG - gram 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 1TB Solid State Drive
Customer Rating
1
The Battery and Charging has a lot of problem
on November 29, 2022
Posted by: Ninav
The battery one day decided to not work properly anymore, so sometimes the laptop thinks it doesn't have a battery and turns off immediately. After a week it got worse and now most of the time, it shows the laptop does not have a battery connected to it (even though it does) So I started to use it always plugged in, and now the charger has a problem too which sometimes the laptop does not know that its plugged in. Almost a nonfunctional laptop. Can't believe it, I paid this much and this is what I got.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 29, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
3
Great except the Thunderbolt not full functional
on July 8, 2019
Posted by: RickC1
I bought this several months ago and I appreciate everything about it except that I expected the Thunderbolt C adapter to allow multiple displays to be added at my home set up. I've been extremely frustrated to find that it is not set up to allow this function! Otherwise an excellent product.
No, I would not recommend this to a friend.
Quality
5
Features
2
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Lightweight and Love the Keypad.
on July 31, 2019
Posted by: sbetz
from Kingman, AZ
[This review was collected as part of a promotion.] We are now up to 7 of these laptops for work and everyone just loves these computers. So far, we have not had any complaints except what must have been 1 bad unit which we returned and ordered a new one for without problems. There isn't one thing bad about these and eventually the whole office will have one!
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com