Customer reviews from Samsung US
Samsung - Galaxy Fold - Space Silver (AT&T)
Average customer rating
4.8 out of 5
4.8
(195 Reviews)
Open Ratings Snapshot
Rating breakdown 195 reviews
5 Stars
162
4 Stars
25
3 Stars
6
2 Stars
0
1 Star
2
97%of customers recommend this product. 
(
175 out of 181
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Fold - Space Silver (AT&T)
Customer Rating
5 out of 5
5
Nice
on February 29, 2020
Posted by: Reggie
from Atlanta
Really enjoying my folder phone much different then the advantage phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's ok
on May 6, 2020
Posted by: Nikki
from Detroit, MI
Not excited that it isn't atleast water resistant. Also sometimes the screen calibration is off (on the larger screen.) Parts of the page would be missing but fully visible on the outside (smaller) screen. I also wish it had more accessories (different case options.)
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very nice phone
on May 21, 2020
Posted by: Papasmurf C
from Cochran, Ga
Expertise:Beginner
I have had this phone a couple of weeks and it is great so far.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dead pixels samsung fold
on July 16, 2020
Posted by: JRedmn
from Frisco, TX
Expertise:Expert
SAMSUNG FOLD very slow and twice dead pixels issues two different Samsung fold phones. i don't see any reason why anyone would buy such overrated phone nothing about it impresses me.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its ok
on July 16, 2020
Posted by: Priscilla
from sitka, alaska
i have had this phone since january and it already has problems with the pixel.. i have 3 dots on the screen thats rainbow colored and i have trouble reading and looking at pic. otherwise yes the concept and idea of this phone is amazing but for its price i wish it was more better screen wise. so i will be getting a hold of sasmsung for sure since these pixel issue is getting more issues with
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best decision ever....
on July 16, 2020
Posted by: Cindy
from Brooklyn, New York
i was so excited when this phone finally csme out. without any hesitation i purchased it and it has neen awsome. the pictures and videos are great. its like having a mini computer in yiur pocket. i do just about everything on my phone. the only downside is its not water proof but, so far i have kept it dry. i haven't purchased any new accessories for it such as a case. i just keep my phone safe. it has definitely keep a show stopper. i traveled to egypt after i purchased it and had people asking me about it because they saw it was already out. wherever i go im asked questions about it and my reviews are always positive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not quite perfect
on July 17, 2020
Posted by: Kimberly
the phone was purchased in february. i have mostly enjoyed the features and having a convenient tablet by my side. i was longing to have this phone when i first heard about it. my husband bought the flip.
i do enjoy being oogled for having such a unique phone.
i am concerned regarding the phone not being water resistant. i do have dry bags i keep with me if the phone will be near water.
i haven't had any or near catastrophic moments, but now i have a broken pixel on my screen. it is just enough to see that the phone is not perfect. i don't want to be paying a fee for an issue i didn't cause.
i was hoping to upgrade in the fall to the new version. we shall see.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Phone is amazing if you baby it
on July 13, 2020
Posted by: Sabrina
from Amarillo, Texas
i have no complaints when it comes to the performance of this phone or its features. lighting fast and everything you would hope it is.
the only problem. which i feel is a huge problem, is the lack of protection this phone has. it was released with no water resistance, no fall resistance, and no way to purchase an otterbox or any other case that could possibly keep it safe. the cover it is sold with is basically a thick sticker. i have no idea why you would release a sensitive phone that has no options for a protective case.
within 2 months of owning these, my husband had a shattered back screen, and my inside screen was toast from landing in water for a few seconds.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Design
1 out of 5
1
Performance
5 out of 5
5
Features
5 out of 5
5
Written by a customer while visiting Samsung US
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