This is the second Kitchenaid icemaker( this unit replaced the last one) that has failed at the 3 year mark. Both times starts making thin ice.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Kristin S, Social Care, July 26, 2022
Hey Checheche, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Written by a customer while visiting kitchenaid.com