Customer Reviews for Caf - 30 in. Wide 5 Burner Built-In Gas Cooktop, Customizable with White LED Backlit, Heavy-Duty Knobs - Stainless Steel
Customer Rating
3
Overall fit
on June 18, 2026
Posted by: SJOV
The dimensions of this product- total depth and location of the gas valve is different than previous GE Cafe model stove that I replaced. This has caused me to modify my top drawer underneath the stove.
Response from cafeappliances.comBy Don, Cafe_Appliances, June 23, 2026
We recommend that you review the installation instructions before installing your new appliance to ensure your location meets the installation requirements. You can find the installation instructions for this model here: https://images.salsify.com/image/upload/s--Frl8vZtE--/4f332e2a5a6673f551cfb61a6075e229f89e42a5.pdf.
[This review was collected as part of a promotion.] I find that the burners are too close together, and the slightest jarring of the burner cover prevents the starter from striking.
Very often, the simpler the design, the more efficient and functional. This cooktop has nice heavy greats that are easily removed. The material to clean is unencumbered and the burner controls are right upfront, easy to use.
I’m very disappointed with the quality of the Café cooktop. After only a few months of use, the knobs started warping and melting due to heat exposure from the burners. This isn’t just a cosmetic issue—it’s a serious safety hazard.
For a high-end appliance, this is completely unacceptable. I expected better materials and design from Café.
Response from cafeappliances.comBy Adrian, GE_Appliances, July 15, 2025
We would like to assist you with the cooktop knobs and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
I love Cafe by GE. I only have GE appliances, they are superior and they last. The cafe line is both beautiful and functional. The ONLY reason I didn’t give a 5 on this is I would have loved the matte white v the stainless, but it wasn’t an option. It’s an outstanding cooktop.