Customer reviews from geappliances.com
GE - 25.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
50
4 Stars
17
3 Stars
3
2 Stars
3
1 Star
8
82%of customers recommend this product.
(
64 out of
78)
Customer Reviews for GE - 25.8 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Great functionality
on May 23, 2019
Posted by: bevrad
We have had our refrigerator for one week and all the features are functioning excellent. The interior size of both the refrigerator and freezer are perfect for our family of 4, and the face is clean and simple. The water dispenser seems to leak slightly leaving small drops on the platform. I don't know if this is unique to ours alone, but I find myself continually cleaning up the water to avoid water spots. The only upgrade I would have loved is the measured fill feature.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THE LOOK & THE PRICE &THE QUALITY IS GREAT
on June 10, 2019
Posted by: MYFRIDGE2019
from MAPLE LAKE, MN
LOVE THE LOOK AND THE PRICE WAS AWESOME AND THE QUALITY IS GREAT, PLUS IT IS AMERICAN MADE :)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed from day the start.
on January 14, 2023
Posted by: Cpotts
I have not been happy with this fridge from the beginning. The water is never cold the ice maker freezes up all the time and I have to thaw it out and now it will not dispense water even with multiple new filters in.even the units Bluetooth doesn’t work so I can get an accurate diagnosis on it and yes it is equipped. Given the price of refrigerators and appliances now a days it’s not that easy to go out and just buy a new on but when I have a chance and can swing the small fortune for a new one this thing is gone so done with it. L
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , January 19, 2023
Hey there - Thank you for the honest feedback, it means a lot to us.
We're really sorry to hear that you have been unhappy with this model and for the issues you've experienced. That is definitely not something we want or expect from people who choose our refrigerators.
Additionally, we are going to have a member of our team email you out to gather some information. This way we can offer some assistance.
Stay safe out there.
Jonathon@GEA
We're really sorry to hear that you have been unhappy with this model and for the issues you've experienced. That is definitely not something we want or expect from people who choose our refrigerators.
Additionally, we are going to have a member of our team email you out to gather some information. This way we can offer some assistance.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk, done with GE
on September 8, 2023
Posted by: Krboehm
Absolutely horrible. Have an entire GE set and the fridge has been a problem nearly the whole time. Lights keep going out and my service man said he hasn’t seen lights go out this fast in the 30 years he’s been doing it. Now my drawer freezes food and the ice maker stopped making ice. I did all the troubleshooting, made sure settings were correct, no blocked or clogged vents or water line. Filter is fine and there’s enough food in it. Conveniently after the warranty expired this thing is crap. Will never buy GE again. Dishwasher went haywire too.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 11, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We value your opinion, and appreciate hearing your feedback!
We are truly sorry to hear that you are experiencing issues with the lights going out, food freezing in the drawer, and now the ice maker has stopped producing ice. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We hope you will allow us to make it up to you in the future as we are always looking for ways to better and improve our appliances. Thank you for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We value your opinion, and appreciate hearing your feedback!
We are truly sorry to hear that you are experiencing issues with the lights going out, food freezing in the drawer, and now the ice maker has stopped producing ice. This is certainly not normal operation, nor the quality that we expect. We recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We hope you will allow us to make it up to you in the future as we are always looking for ways to better and improve our appliances. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So excited!
on April 23, 2019
Posted by: nicurnc52
from Columbia, SC
So excited to receive our new refrigerator. Our old refrigerator was probably 30 years old. It was past time to replace it!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So much room!
on May 10, 2019
Posted by: Anonymous
from New Hampshire
This fridge is just what I’ve always wanted. There’s so much room for everything. No feeling crowded or loosing food items. We’re doing a low carb diet that has us buying lots of fresh veggies, meats, and cheeses. In the old fridge stuff would get lost/forgotten until it had gone bad. No chance of that now.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Frig
on June 7, 2019
Posted by: bmarks99
from Algoma, WI
Love the room and compartments. Easy storage. Exterior finish (Slate). Downside: Constantly have to wipe down the handles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
The fridger is HUGE, not to freezer however!
on June 19, 2019
Posted by: Nkmorins42
from North Kingstown, RI
I am enjoying the size of the refrigerator, however the freezer, not so much. I am coming out of a 28" large side x side and that was 22 years old. We absolutely needed this. I am however, happy with the GE brand
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com