Customer reviews from bestbuy-ca
Breville - 1-Speed Food Processor - Brushed Aluminum
Average customer rating
3.4
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
3
50%of customers recommend this product.
(
8 out of
16)
Customer Reviews for Breville - 1-Speed Food Processor - Brushed Aluminum
Customer Rating
1
Processor is great but parts….
on July 15, 2021
Posted by: Jenn
from British Columbia
I’ve had this machine for a few years and love it, but the bowl cracked after about a year in and since then has been impossible to buy. I’ve been in contact with Breville to get one but since I live in Canada they can’t sell me one from their site. I’ve finally had to break down and buy a bowl from Amazon for almost triple the price of what it’s listed for on their direct site. While it’s a great machine I will never buy Breville again if this is the type of support given to their Canadian customers.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Breville the companion
on December 8, 2019
Posted by: Super companion
from Aurora
Yet to try kneading, but otherwise extremely happy with it
Written by a customer while visiting bestbuy-ca
Customer Rating
5
My wife loves it!
on April 26, 2020
Posted by: TS
from Coquitlam
Purchased this recently for my wife for an important occasion. She absolutely loves it! I would highly recommend it. Very pleased with the service from Best Buy!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Breville Food Processor
on December 11, 2021
Posted by: Heather
from Brentwood Bay
I returned this item as it’s too heavy for me to lift in and out of a cupboard. I would like to purchase the 12 cup when it comes back into stock. Why advertise a product when you don’t have it available?
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Disappointed
on October 14, 2021
Posted by: felix
from north vancouver
In general, a very good food processor - works as advertised. Our disappointment comes from the fact that the center spindle of the main bowl expands over time - from use and/or from washing. The result is that none of the accessories fit any more making them useless.
We had been using the unit regularly for about 12 months before we had to contact Breville to get a new main bowl (under warranty). The second bowl 'failed' after another 12 months; however, the warranty had now expired.
We returned that entire unit under the Best Buy extended warranty and purchased an Oster food processor for about $80.
Disappointed, F. Daske, North Vancouver
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Too many cons for the expensive price tag
on June 1, 2020
Posted by: Kar
from Toronto
I did an extensive researches prior making the purchase was hoping for the best. I have not try bread dough or whipping yet and will try it later. My observation:
Cons: 1) the blade cut into the bowl when I make nut flour. I called the breville to get a new bowl 2) I was using the smaller bowl to make mayonnaise and it over spilled to the larger bowl. Very useless and I can probably do better with my hand blender 3) the grating job was not as clean as I expected 4) you need the food pusher to touch the bowl before the machine can work. Lots of good reviews online but I find it as a drawback. If I have taller foods (but not as thin as carrot to go into the smaller feed tube), the processor won't work. 5) you don't want to use this food processor for just one chopping job, because there are a lot of washing down to do. 6) If you have small space. This food processor comes with a very big box of tools. It's so far OK for me at this moment. 7) price point! Ouch!
Pro: 1) it does my pie and cookie dough nicely when I put in a refrigerated/harden butter. It's better than my stand mixer 2) it is powerful but it caused cons #1 and #2 3) quick chopping if you have a lot of veggie to cut, if small quantity then refer to cons #5. 4) very good customer service with Breville, and long warranty period
Cons: 1) the blade cut into the bowl when I make nut flour. I called the breville to get a new bowl 2) I was using the smaller bowl to make mayonnaise and it over spilled to the larger bowl. Very useless and I can probably do better with my hand blender 3) the grating job was not as clean as I expected 4) you need the food pusher to touch the bowl before the machine can work. Lots of good reviews online but I find it as a drawback. If I have taller foods (but not as thin as carrot to go into the smaller feed tube), the processor won't work. 5) you don't want to use this food processor for just one chopping job, because there are a lot of washing down to do. 6) If you have small space. This food processor comes with a very big box of tools. It's so far OK for me at this moment. 7) price point! Ouch!
Pro: 1) it does my pie and cookie dough nicely when I put in a refrigerated/harden butter. It's better than my stand mixer 2) it is powerful but it caused cons #1 and #2 3) quick chopping if you have a lot of veggie to cut, if small quantity then refer to cons #5. 4) very good customer service with Breville, and long warranty period
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Expected better
on September 25, 2021
Posted by: Pete
from Delta
Unfortunately we didn’t even open the box. It was damaged, plastic bags were hanging from a ripped hole in the box and it looked beaten up.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Problem with replacement parts
on December 8, 2020
Posted by: cd
from ottawa
I got a BFP800XL model from Best Buy a few years ago and I love it, but the bowl cracked. I have been trying for 4-6 months to get a replacement part. I have tried multiple company emails and phone calls to Breville canada and Breville USA. I just hung up after no answer -on hold for 1hr 22 min with the Canada division again. This is apparently a chronic problem with parts, there are multiple postings about this on the internet about this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca