Customer reviews from Newair
NewAir - DiamondHeat 2-in-1 Convection Heater - White
Average customer rating
4.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
68
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
6
94%of customers recommend this product.
(
61 out of
65)
Customer Reviews for NewAir - DiamondHeat 2-in-1 Convection Heater - White
Posted by: Clary
from Undisclosed
Verified Purchase:Yes
ust got this new heater for the cold winter months and it works perfectly. My old portable heater does not produce enough heat on a very freezing nights, but this one does. I love how it is small but produces lots of heat to keep me warm. Very easy to use and isn't too bulky to take up too much space in a room. I would totally recommend this.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
1
Died after two months
on January 7, 2022
Posted by: Amanda005
from Rochester, NY
I bought this in early November 2021. It worked great until today, January 5, 2022. I turn it on an nothing happens, the power light doesn’t even come on. I’ve tried in different outlets through out the house. Very disappointed.
Response from NewairBy Newair, Customer Service, January 7, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great product!
on May 17, 2021
Posted by: Suresh72
from Queens, NY
I am so happy that I purchased this. It's life-changing. It's a quiet and powerful machine.
Response from NewairBy Newair, Customer Service, May 18, 2021
Thank you for the 5-star review and for posting your comments in regards to the AH-480. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
1
I bought two. Both failed in less than 60 days.
on December 28, 2020
Posted by: SusanT
from Springfield, PA
I was very pleased with the function of these heaters but now, less than 60 days later, neither one is working. I am in contact with the NewAir folks now for a remedy.
Response from NewairBy NewAir, Customer Service, December 29, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: RW11
from Monterey, CA
Verified Purchase:Yes
This NewAir heater is excellent in all ways! It's silent, heats a larger area than I expected, and looks good. I use it in my office, which tends to be the chilliest room in my home and the place where I spend the most time. The heater is easy to use and heats up quickly. The slim design makes it easy to tuck away when not in use. It can be hung on the wall or easily rolled on four casters.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
Posted by: leila7137
from Undisclosed
Verified Purchase:Yes
This is a very nice heater. I love that I can hang this on the wall if I need to and how the feet has wheels for the ground. It is very light weight and puts out enough heat for the area I am using for. It has 2 dials on the side to control the level and power. I'm am happy that this doesn't flow red pike some other portable heaters that I have previously owned. It is very quiet. There is an LED light on the front to show that it is on. It stays on after you turn the unit off as a safety to let you know that it is cooling down. I laid it on it's side and it has the emergency cut off (which I like alot). I highly recommend this unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit.
Written by a customer while visiting Newair
Customer Rating
5
silent, slim, and effective
on January 27, 2022
Posted by: NewEnglandIsCold
from New Hampshire
Verified Purchase:No
I was looking for a slim-profile heating unit, which is: wall-mountable, silent, and "not ugly" like most space heaters. This unit fit the bill! I'm also genuinely surprised at how effective it is at heating our living room during the colder-than-usual days. Mounting the unit was easy, and it's also attractively designed which I really appreciate
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AH-480. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AH-480. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Shocking Effective!
on November 26, 2021
Posted by: Joan
from Montana
Verified Purchase:No
I live in Montana and ever year I search for the most effective, attractive and efficient heater I can find. This year I found the Newair DiamondHeat and am delighted with its design and performance. It heats a room quickly and without a sound. I am very impressed. I have purchased many heaters over the years and this beats them all.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-480. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-480. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair