Customer reviews from newair.com
NewAir - DiamondHeat 2-in-1 Convection Heater - White
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
48
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
44 out of
48)
Customer Reviews for NewAir - DiamondHeat 2-in-1 Convection Heater - White
Customer Rating
4
Nice compact space heater
on April 25, 2019
Posted by: Gretab
from Fayetteville, AR
Gender:Female
A good little space heater that does what it's supposed to. I have a large sliding glass door with large windows on both sides - and in cold weather, it gets quite chilly. This space heater combated the cold pouring in nicely. It took the chill out of the air and made the area much more comfortable.
And the design is great. It's not big and boxy and in the way. The slim profile allows you to tuck it out of the way when you don't need it. And after it's cooled off, of course.
I received this unit for review
And the design is great. It's not big and boxy and in the way. The slim profile allows you to tuck it out of the way when you don't need it. And after it's cooled off, of course.
I received this unit for review
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, April 30, 2019
Hi, thank you for your awesome review! We hope you continue using it and stay nice and toasty. Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
5
I love this heater
on February 27, 2019
Posted by: Patty H
from Hawthorne, NJ
Gender:Female
I received the NewAir DiamondHeat heater and I love it. It had a couple of parts to add (the feet) which took me 2 minutes. The heater is such a nice size and gives an ample amount of heat to keep my room nice and warm. My family room has sliding glass doors and gets cold in the winter and this is perfect for my room.
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, February 28, 2019
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Written by a customer while visiting newair.com
Customer Rating
5
Great features
on March 26, 2019
Posted by: YessyM
from New York, ny
Gender:Female
I love my new 2 in 1 convection heater. I love that it is portable and able to be mounted on the wall. It is very lightweight so I can easily carry it from room to room. It has wheels so we can wheel into any room. It is very sleek and stylish, so it is a great addition to any room decor.
It heats up the room pretty fast and I feel comfortable leaving it on around my children. It has a fall kill switch where it sort of shuts off if it falls. It also has built in heating protection.
It is made of great quality and feels very sturdy. I'm sure it will last a long time even around my children. It doesn't take up too much space due to it being thin and long.
It heats up the room pretty fast and I feel comfortable leaving it on around my children. It has a fall kill switch where it sort of shuts off if it falls. It also has built in heating protection.
It is made of great quality and feels very sturdy. I'm sure it will last a long time even around my children. It doesn't take up too much space due to it being thin and long.
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, April 2, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
5
Toasty warm
on February 27, 2019
Posted by: Marshapep
from Redmond, Oregon
Gender:Female
This heater has kept my house toasty warm during the snow storm that has hit Central Oregon. It's a wonderful unit that was ready to use straight from the box. I am using it free standing in my living and all I really needed to do was add the legs and wheels. Its flat design is nice because it takes up very little room and the wheels make it mobile so you can easily move it around. I have not tried mounting it and probably will not because I like being to move it around but it looks fairly easy to mount if you wanted to
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, February 28, 2019
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Written by a customer while visiting newair.com
Posted by: Poesy
Verified Purchase:Yes
It’s doing a great job. It’s nice that it’s completely silent, and it works really well overall. It’s been able to heat rooms with tall ceilings better than we expected, at least when the door to the room is closed.
Response from newair.comBy NewAir, Customer Service, November 12, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
1
Died after two months
on January 7, 2022
Posted by: Amanda005
from Rochester, NY
I bought this in early November 2021. It worked great until today, January 5, 2022. I turn it on an nothing happens, the power light doesn’t even come on. I’ve tried in different outlets through out the house. Very disappointed.
Response from newair.comBy Newair, Customer Service, January 7, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com