Customer reviews from Newair
NewAir - DiamondHeat 2-in-1 Convection Heater - White
Average customer rating
4.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
68
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
6
94%of customers recommend this product.
(
61 out of
65)
Customer Reviews for NewAir - DiamondHeat 2-in-1 Convection Heater - White
Posted by: Gretab
from Fayetteville, AR
Verified Purchase:Yes
A good little space heater that does what it's supposed to. I have a large sliding glass door with large windows on both sides - and in cold weather, it gets quite chilly. This space heater combated the cold pouring in nicely. It took the chill out of the air and made the area much more comfortable. And the design is great. It's not big and boxy and in the way. The slim profile allows you to tuck it out of the way when you don't need it. And after it's cooled off, of course. I received this unit for review
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your awesome review! We hope you continue using it and stay nice and toasty. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your awesome review! We hope you continue using it and stay nice and toasty. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Toasty warm
on February 27, 2019
Posted by: Marshapep
from Redmond, Oregon
Gender:Female
This heater has kept my house toasty warm during the snow storm that has hit Central Oregon. It's a wonderful unit that was ready to use straight from the box. I am using it free standing in my living and all I really needed to do was add the legs and wheels. Its flat design is nice because it takes up very little room and the wheels make it mobile so you can easily move it around. I have not tried mounting it and probably will not because I like being to move it around but it looks fairly easy to mount if you wanted to
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 28, 2019
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Written by a customer while visiting Newair
Posted by: Jennifer12
from Los Angeles, CA
Verified Purchase:Yes
Our old space heaters are on the way out. Enter New Air. I love so many things about this heater. The look is sleek and not overbearing in the room. You can even mount it to the wall. The heat is steady and consistent. There is no funny smell (as with our old heaters). I just love it. It lives harmoniously amongst our decor and does the job well.We already have New Air's air conditioning unit and love it, so I am not surprised. Thank you, New Air, for sending me this heater in exchange for my honest review.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review of your NewAir product!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review of your NewAir product!
Written by a customer while visiting Newair
Posted by: Patty H
from Hawthorne, NJ
Verified Purchase:Yes
I received the NewAir DiamondHeat heater and I love it. It had a couple of parts to add (the feet) which took me 2 minutes. The heater is such a nice size and gives an ample amount of heat to keep my room nice and warm. My family room has sliding glass doors and gets cold in the winter and this is perfect for my room.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Written by a customer while visiting Newair
Posted by: Poesy
Verified Purchase:Yes
It’s doing a great job. It’s nice that it’s completely silent, and it works really well overall. It’s been able to heat rooms with tall ceilings better than we expected, at least when the door to the room is closed.
Response from NewairBy NewAir, Customer Service, November 12, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: McGuck
from Wilmington, Delaware
Verified Purchase:Yes
I've been using it for a couple weeks in my work office because it's very cold. I am able to sit it next to my desk and it keeps me warm through out my day. It's not noisy like some electric heaters and it's very pleasant to look at as it's not an eye sore.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for sharing your thoughts about the NewAir heater! We hope you continue staying nice and warm.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the NewAir heater! We hope you continue staying nice and warm.
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again
on January 7, 2022
Posted by: CynthiaG
from New York
Verified Purchase:No
I love this heater! It is quiet and heats up my office quickly on these cold winter days. Their customer service has been outstanding. Helping me with any issues in a quick and timely manner.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-480. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-480. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Great Size, Nice Heat, But Fail
on December 12, 2022
Posted by: Dave
from Leavenworth, WA
Verified Purchase:No
We have purchased four of these units. They are great size and heat for a while very well for mounting on the wall, but after some time they quit working. We have two that have quit working. I opened up one that failed, but could not see any obvious problem. I believe the problem may be in the temperature control switch. If you change from low to high, the light goes out and quits working. This company needs solve this problem.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair