Customer reviews from Newair
NewAir - DiamondHeat 2-in-1 Convection Heater - White
Average customer rating
4.6
(85 Reviews)
Rating breakdown 85 reviews
5 Stars
68
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
6
94%of customers recommend this product.
(
61 out of
65)
Customer Reviews for NewAir - DiamondHeat 2-in-1 Convection Heater - White
Customer Rating
5
I would buy this again
on April 4, 2022
Posted by: Heagor
from Iowa
Verified Purchase:No
Works great keeps are porch nice and work even when temps are below zero outside
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-480. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-480. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I'm so impressed!
on March 14, 2019
Posted by: kroberts1863
from Murphy,NC
Gender:Female
I received this heater about a week ago and I'm so impressed with it! Not only is a nice looking heater but it's very efficient as well. I really like the automatic shut off in case it should be knocked over, it shuts itself off so it won't start a fire. I also like that you can choose between 750 watt setting to save on the power bill or the 1500 watt setting to quickly heat a room. The slim design is a real space saver, and this heater can be wall mounted or free standing on the easy rolling casters.This heater is completely silent, no fan, this is the first convection heater that I've ever owned. I'm so happy with this heater and I'd recommend it to friends and family.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 1, 2019
Hi, thank you for sharing your thoughts about the NewAir heater! We hope you continue staying nice and warm.
Written by a customer while visiting Newair
Customer Rating
5
so thin and mobile
on March 5, 2019
Posted by: leila7137
from Clearwater, florida
Gender:Female
This is a very nice heater. I love that I can hang this on the wall if I need to and how the feet has wheels for the ground. It is very light weight and puts out enough heat for the area I am using for. It has 2 dials on the side to control the level and power. I'm am happy that this doesn't flow red pike some other portable heaters that I have previously owned. It is very quiet. There is an LED light on the front to show that it is on. It stays on after you turn the unit off as a safety to let you know that it is cooling down. I laid it on it's side and it has the emergency cut off (which I like alot). I highly recommend this unit.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, March 6, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit.
Written by a customer while visiting Newair
Posted by: florina64
from Russell PA
Verified Purchase:Yes
I received the NewAir DiamondHeat 2-1 Portable Heater to try. I love it. We burn wood, And our house gets quite chilly sometimes & with this heater it warms up our house fast . This has alot of great features, its portable & easy to move with its light weight & casters. Has a kill switch for peace of mind. I highly recommend this heater , its safe ands keeps a home cozy & warm.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for sharing your thoughts about the NewAir heater! We hope you continue staying nice and warm.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for sharing your thoughts about the NewAir heater! We hope you continue staying nice and warm.
Written by a customer while visiting Newair
Customer Rating
2
Wish it lasted longer
on February 28, 2023
Posted by: danimal94
from Bay Area
Verified Purchase:No
One star for being a decent heater and another star for the warranty. I mainly purchased this since I had the option to wall mount it and it was easy to transport with the wheels - plus I liked its minimal aesthetic. For the few months that it did work, the heater was quiet and warmed up my bedroom quickly. One day the heater just suddenly stopped working. I'm glad it came with a warranty and customer service was quick to send my replacement. However, my replacement heater stopped working even sooner at less than a month of usage. I contacted customer service again but they were unable to help the second time around. I'm really disappointed in the quality given the price point that it's at. I don't think I'll purchase anything from Newair again after my experience with this product.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Thin and classy
on March 13, 2019
Posted by: McGuck
from Wilmington, Delaware
Gender:Male
I've been using it for a couple weeks in my work office because it's very cold. I am able to sit it next to my desk and it keeps me warm through out my day. It's not noisy like some electric heaters and it's very pleasant to look at as it's not an eye sore.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 1, 2019
Hi, thank you for sharing your thoughts about the NewAir heater! We hope you continue staying nice and warm.
Written by a customer while visiting Newair
Customer Rating
5
High-Quality Space Heater
on October 20, 2019
Posted by: Jennifer12
from Los Angeles, CA
Our old space heaters are on the way out. Enter New Air. I love so many things about this heater. The look is sleek and not overbearing in the room. You can even mount it to the wall. The heat is steady and consistent. There is no funny smell (as with our old heaters). I just love it. It lives harmoniously amongst our decor and does the job well.We already have New Air's air conditioning unit and love it, so I am not surprised. Thank you, New Air, for sending me this heater in exchange for my honest review.
Response from NewairBy NewAir, Customer Service, October 21, 2019
Thank you for posting a review of your NewAir product!
Written by a customer while visiting Newair
Posted by: Marshapep
from Redmond, Oregon
Verified Purchase:Yes
This heater has kept my house toasty warm during the snow storm that has hit Central Oregon. It's a wonderful unit that was ready to use straight from the box. I am using it free standing in my living and all I really needed to do was add the legs and wheels. Its flat design is nice because it takes up very little room and the wheels make it mobile so you can easily move it around. I have not tried mounting it and probably will not because I like being to move it around but it looks fairly easy to mount if you wanted to
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for being a valued customer of NewAir. Your business means a lot to us.
Written by a customer while visiting Newair