Customer reviews from newair.com
NewAir - DiamondHeat 2-in-1 Convection Heater - White
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
48
4 Stars
7
3 Stars
1
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
44 out of
48)
Customer Reviews for NewAir - DiamondHeat 2-in-1 Convection Heater - White
Customer Rating
4
Great Customer Service
on February 11, 2022
Posted by: Cold in Texas
from Texas
Verified Purchase:No
Purchased this about two months ago and it worked great, plenty of heat for my bedroom and quiet too, a rarity among space heaters. When I had a problem with it I reached out and after preliminary troubleshooting they replaced the item, no problem.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for posting your comments in regards to this product AH-480. We highly appreciate your feedback. Thank you for choosing Newair.
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AH-480. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Excellent product....heats the room.....awesome price.
on February 14, 2022
Posted by: Acestwo
from Clinto ct
Verified Purchase:No
Heats the whole room....only wish knows we're on front...but would buy another.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-480. Thank you for choosing Newair!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-480. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
I love this heater - low profile, very efficient.
on April 1, 2022
Posted by: wyolyon
from Wyoming
Verified Purchase:No
I did not mount it to the wall but used it on wheels to pull away from the wall when I wanted a little extra direct heat. But it tucked nicely next to a cabinet and wasn't noticeable. This heater is quiet and yet heats a room efficiently, better than a forced air heater I have had in the past. Definitely recommend for small room heating.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-480. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AH-480. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
I would buy this again
on April 4, 2022
Posted by: Heagor
from Iowa
Verified Purchase:No
Works great keeps are porch nice and work even when temps are below zero outside
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-480. Thank you for choosing Newair!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AH-480. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
1
Stopped working after 3 uses
on June 16, 2022
Posted by: Warmth is good
from Albion
Verified Purchase:No
I bought the unit to keep living space warm when not using propane. It looks nice but did not efficiently heat space and stopped working after a few times of use.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Posted by: Hola
from Seattle, WA
Verified Purchase:Yes
It's radiant heating provides quiet and comfort for my 150 sq. ft. bedroom.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, September 27, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AH-480. Thank you for choosing Newair!
Response from newair.comBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit AH-480. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Super Quiet and Stylish
on April 1, 2019
Posted by: Brittany P
from Owensboro, Kentucky
Gender:Female
I received this product as a free gift for review purposes.
As soon as we received our NewAir DiamondHeat Convection Heater and got it set up I was in love with it. The sleek design allows it to blend into it's surroundings and the white matches my decor perfectly. Unlike traditional heaters, this one doesn't stick out like a sore thumb. It was easy to assemble. I love that it has the option to be mounted as well.
We have a large living room, kitchen, and foyer combo that stays quiet cold in the winter. This heater was able to heat the whole area easily. It's also silent when operating which is very nice.
This is a high quality product and it's worth every penny. I would definitely recommend this to anyone!
As soon as we received our NewAir DiamondHeat Convection Heater and got it set up I was in love with it. The sleek design allows it to blend into it's surroundings and the white matches my decor perfectly. Unlike traditional heaters, this one doesn't stick out like a sore thumb. It was easy to assemble. I love that it has the option to be mounted as well.
We have a large living room, kitchen, and foyer combo that stays quiet cold in the winter. This heater was able to heat the whole area easily. It's also silent when operating which is very nice.
This is a high quality product and it's worth every penny. I would definitely recommend this to anyone!
I would recommend this to a friend!
Response from newair.comBy NewAir, Customer Service, April 2, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Posted by: Jean MG
Verified Purchase:Yes
The space heater is very nice, very quiet. I like the flat panel design and the wheels to shift and move around. It heats up nicely. I noticed the unit can get hot if left on too long and too high a temperature but it’s a great heater!
Response from newair.comBy NewAir, Customer Service, December 5, 2019
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting newair.com