Customer reviews from Samsung US
Samsung - LED Back Cover Case for Galaxy S10 - White
Average customer rating
2.9 out of 5
2.9
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
2
43%of customers recommend this product. 
(
3 out of 7
)
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Customer Reviews for Samsung - LED Back Cover Case for Galaxy S10 - White
Customer Rating
5 out of 5
5
Great cool case!!
on May 8, 2019
Posted by: emanericr
from Sacramento, Ca
Expertise:Intermediate
I bought this case knowing it wasn't for protection but more as a way to show off. It works as described. It's perfect for nights out but I always have another case that I use for my daily protection and so should you.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very misleading and limited functionality
on March 21, 2019
Posted by: Smellylettuce
from Canada
Expertise:Expert
I bought this with assumption as described that there would be customization options, however that is not the case. It's like they threw this together at the last moment and cobbled some of the weakest software functionality I've ever seen.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not as advertised
on March 18, 2019
Posted by: runwithit
Expertise:Intermediate
I have the same complaints as the other reviewers. I returned my first case thinking it was defective. Nope, the second one does not have the ability to assign LED icons to your contacts. It's a major reason for my purchase so will be returning the second one too.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sleek Design!
on March 14, 2019
Posted by: Chris from SA
from North Carolina
Expertise:Expert
While the case itself is thin and certainly doesn't seem like it would protect the screen during a drop but that isn't what this case is meant to be. It holds the phone securely, and the functionality is pretty impressive. The case is powered by NFC but does not impede wireless charging. When the LEDs are off the case is glossy with no visible signs of being anything other than a plastic case. Even when a light is directed at it no holes or cutouts are visible. I really want to take this thing apart.
The mood lighting is the best feature, it looks amazing especially in darker environments.
My only con would be that it automatically disconnects/toggles off after a few minutes, I would enjoy persistence settings.
I would value this closer to a $30 case rather than its current price of $55, despite the cool tech.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible!!!
on March 24, 2019
Posted by: Bobostick
This cover is a fingerprint magnet and scratches very easily! I'm fairly careful with my phone and I've only had for a couple weeks, but this case looks like someone took a knife to it...
Also, the LED functionality is basic and the "cool" effect wears off quick.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use and fun
on March 19, 2019
Posted by: Evdawg
from San Diego
Expertise:Expert
When I saw the previous comments I was ready to instantly return this case. This case is amazing! All the options for lighting Nd its sleek design really compliment the new s10 very well. It was mentioned that the case was hard to connect? But when you put the case on the phone instantly recognizes this and theres an app to toggle off the lights for nfc use... which in my opinion is not a big deal.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Its beautifull, but not permanent, always off
on April 4, 2019
Posted by: San2ok
from Indonesia
Its beautifull, but not permanent, always off every 10minutes
how to always turn on this mood led light cover??
It always turned off every 10minutes but never auto turn on again eachtime i turn on the phone..
i always have to turn it on manually from the led-cover setting and its annoying
need guide to always make it on
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Cannot find settings for LED features
on March 10, 2019
Posted by: HrushTheGreat
from Milwaukee, WI
Expertise:Intermediate
No clear instructions provided with the case. I'm not really sure what's wrong, if I'm doing something wrong, or if my particular case is defective. The current app does not allow making custom icons, nor does the case light up with notifications or caller ID as mentioned in the features. Comes preloaded with some 8 icons, NOT 54 as in the description. Cannot find a way to create custom icons. Cannot find settings for notifications. Is this scheduled for a later software update? Because none of these features exist right now in the app. Screenshot attached.
2 stars because the case is protective, looks strong enough.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US