Customer reviews from jbl.com
JBL - Refurbished Boombox Portable Bluetooth Speaker - Black
Average customer rating
4.5
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
251
4 Stars
40
3 Stars
16
2 Stars
7
1 Star
17
90%of customers recommend this product.
(
274 out of
303)
Customer Reviews for JBL - Refurbished Boombox Portable Bluetooth Speaker - Black
Customer Rating
4
usb connection
on February 6, 2020
Posted by: RITEISH
from mAURITIUS
I BOUGHT IT ABOUT 1 MONTH AGO.. I AM TRYING TO CONNECT THE USB BUT IM DONT KNOW HOW TO PLAY THE USB.. CAN I GET A HELP
Written by a customer while visiting jbl.com
Customer Rating
2
Failure of Connect Plus
on April 8, 2020
Posted by: chettyin
from Johannesburg, SA
I bought two Boom Boxes and struggle to keep them connected clearly over the Connect Plus+ feature. The second speaker, connected over Connect +, always distorts and chatters. I was first instructed to reset to default but this was not the solution. The Connect + techology seems not to work for many streaming sources and media formats. I cannot connect the two apart from using the suggested music stream service provider. This is very disappionting.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem G., Customer Support, April 8, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Boombox didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Great speaker
on April 11, 2020
Posted by: FirkeyFirk
from Stevens Point , WI
Bought a couple weeks ago so I could have tunes at work. Work in a factory that can be very loud so needed something big. Disappointed that no Cilp speakers have the connect plus
Extremely regret buying speaker to find out Boombox two was available online. Thought w.e can still get a boombox 2 only to find out that it can't connect to boombox 1. Wished I would've known I was spending that kinda money on an out dated speaker.
Extremely regret buying speaker to find out Boombox two was available online. Thought w.e can still get a boombox 2 only to find out that it can't connect to boombox 1. Wished I would've known I was spending that kinda money on an out dated speaker.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Last a long time!
on April 20, 2020
Posted by: Teresa O
from Miami, FL
I love JBL speakers, but this one sometimes skips or goes in and out which is upsetting me. It happens randomly and only sometimes not always.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound!
on May 7, 2020
Posted by: Compatibility Junkie
from Bay area CA
The first Extreme uses a protocol called “Connect” which does not pair with the Extreme 2 that has a protocol called “Connect+”. And now JBL just came out with ANOTHER EFFING PROTOCOL CALLED “Party Boost”?!
HOW ABOUT SOME BACKWARDS COMPATIBILITY JBL!!
Should’ve hired more thoughtful engineers on the connection side. The sound on the extreme 2 is nice though, give your sound engineers a raise. Not buying anymore of your products when you keep changing connection protocols, whats the point if none of my JBL devices connect to each other. I would need to replace all my devices every few years, rude.
HOW ABOUT SOME BACKWARDS COMPATIBILITY JBL!!
Should’ve hired more thoughtful engineers on the connection side. The sound on the extreme 2 is nice though, give your sound engineers a raise. Not buying anymore of your products when you keep changing connection protocols, whats the point if none of my JBL devices connect to each other. I would need to replace all my devices every few years, rude.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, May 12, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Boombox did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
4
Not happy after the latest update
on May 20, 2020
Posted by: Andrew87
from Durban, South Africa
Ive had this speaker for a year now and up untill now i have been very happy with it.
I recently updated it to the latest firmware and it is definately not as loud as before. It just so happens that the Boombox 2 was released around the same time as this update. It seems to me they have intentionally lowered the max volume to make the Boombox 2 seem more desirable.
Written by a customer while visiting jbl.com
Customer Rating
5
Sounds amazing!
on May 20, 2020
Posted by: CRHH
from Sunny CA
Lasts a long time on a charge even charging devices at the same time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Sounds great but having issues turning on
on June 10, 2020
Posted by: Jimscj8
from CGAS Borinquen
Bought this boombox about 10 months ago and I love it when it turns on. I am having trouble getting the unit to turn on. I have to press the button multiple times and it seems to be getting worse.
No, I would not recommend this to a friend.
Response from jbl.comBy Kevin, Customer Service, April 27, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Boombox did not meet your expectations. Please follow the troubleshooting steps from our 'Battery and Charging Issues' guide by clicking on the first link. If the issue persists with your JBL Boombox, please contact our customer support via the second link for us to check on your options. https://bit.ly/3blwbWY | https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com