Customer reviews from jbl.com
JBL - Refurbished Boombox Portable Bluetooth Speaker - Black
Average customer rating
4.5
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
251
4 Stars
40
3 Stars
16
2 Stars
7
1 Star
17
90%of customers recommend this product.
(
274 out of
303)
Customer Reviews for JBL - Refurbished Boombox Portable Bluetooth Speaker - Black
Customer Rating
1
Battery issues
on November 1, 2017
Posted by: asmcriminal
from Concord, CA, United States
I bought a JBL product. The battery died right after the warranty period. A lot of people are having this issue. JBL does not want to acknowledge the defective product.
Response from jbl.comBy Mario at Customer Service, Customer Support, November 3, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing
on September 10, 2019
Posted by: F12K
This speaker exceeded my expectations. Super clear crisp sound
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best Bluetooth Ever
on October 8, 2019
Posted by: Anonymous
from North Carolina
I will tell you this will make to happy. Just buy it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Poor build, faulty internals
on June 17, 2020
Posted by: Charlie_G
from California
I bought the boombox about a year ago, and couldn't be more disappointed with the product. I have since treated it like my child, placing down with care, never raising the volume over 50 percent, and never getting it near water. A couple days ago I noticed the power button started to glitch and not turn on. It has persisted and gotten worse, and now it is not useable. Being a careful and functioning adult, I did not get the warranty because I expected to treat the product with the upmost of care. I would never have thought that an expensive and upscale speaker would break based off of technical internal issues. I am heartbroken and quite infuriated with JBl, as I expected an amazing product for upwards of 15 years, let alone 1 year. DO NOT support JBl, it is clear that their products do not prove the test of time. I will be supporting other businesses as of now.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, June 18, 2020
We're sorry to hear about what happened to your JBL Boombox. It seems that you've already submitted a case to us. Our Customer Support will reach out to you once it's reviewed. We're sorry for any inconvenience.
Written by a customer while visiting jbl.com
Customer Rating
5
Best Bluetooth speaker I have EVER Purchased
on September 14, 2017
Posted by: TDTech
from Florida, United States
Just received my unit and all I can say is WOW!!!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Can battery be replaced?
on June 10, 2019
Posted by: KathyB66
from Mountain Green, Utah
I’d like to know if the battery can be replaced on the boom box If necessary ? My charge 3 battery died after 1 year of mild use. I was not happy.
Response from jbl.comBy Kris, Customer Service, June 25, 2019
We appreciate your time in reaching out. For us to help you with your battery replacement inquiry, please submit a case request at https://www.jbl.com/support-contact.html and our customer support team will be happy to assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Best portable speaker
on October 29, 2019
Posted by: Johnny Bravo
Its beast of a speaker that delivers a nice soft bass, has great quality sounds, and is loud. Couldnt ask for a better speaker!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Sound & Great Battery
on September 12, 2019
Posted by: Loudersounds18
from California
Ive had this speaker for over a year. I've loved it becuase you can link it upto mulitple JBL speakers... I've friends who've bought one just so when we get together we can be the loudest ones in the area... I'm really happy with it... No Complaints
I would recommend this to a friend!
Written by a customer while visiting jbl.com