Overall, the "machine" works fine and is lightweight for it's size, a bit bigger than I imagined-but that is on me, of course. =) The overlying issue is, however, that the phone # assigned to the iPad does not function in any manner I have been able to discover. I purchased this in hopes of being able to iMessage my child, but it only wants to work through my personal number. So it seems very unreasonable that I am paying for an additional line that does not function as such.
Response from ATT.comBy -David, AT&T CARE, July 11, 2025
Thanks for your feedback, we're glad that your happy with the new device, we’re truly sorry to hear about the difficulties you experienced. Let's guide you in the right direction, please follow below steps to set up your iPad data plan with AT&T:
Sign in to myAT&T or create a new account. Follow the prompts to select a plan or add your iPad to an existing plan and complete your data plan activation. If you are setting up an international data option, open your iPad Settings, tap Cellular Data, and then Account or Set Up Cellular Data (Apple SIM). Select Worldwide Data Plan and follow the prompts to add an international package. If you encounter issues connecting to cellular data, ensure that cellular data is turned on in your iPad's settings.
If still need assistance, please fill out our self-service form: www.att.com/get-support and we will reach out to you at the earliest and get this fixed for you.
Works incredible but the screen is dislocating at the top left corner from the base. I’ve only had it for a month.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, August 19, 2025
Thank you for contacting us about your iPad. We appreciate your satisfaction with the device's performance, but the screen coming off from the top left corner is concerning, especially given that it is a relatively new device.
This issue is commonly related to either adhesive failure or, more seriously, battery swelling, which can cause the screen to lift. Since your iPad is still under Apple’s standard one-year warranty, we recommend you visit the nearest Apple Authorized Service center as soon as possible for a full inspection and assessment.