Customer Reviews for JennAir - 48 in. Wide 6 Burner RISE 6.3 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range with Grill - Stainless Steel
Customer Rating
2
Don't confuse price tag with quality or service
on February 24, 2026
Posted by: Jenn Air Fridge/Freezer
from @
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] This is a nice looking range, very commercial, with lots of features. Unfortunately several haven't worked since install and service was unable to fix them. Now both ovens have had temperature control issues (off by over 100 degrees and vary +/- 25 degrees while cooking. Our first service call took three weeks to get here, couldn't fix the problem, and we are still down. It has been nearly a month and we don't even have an appointment for a fix.
[This review was collected as part of a promotion.] We’ve been using the JennAir range since may 2023. The stove and ovens mechanically are awesome - convection amazing, proofs perfectly, even baking, roasting….just great all around.
While we can theoretically use the oven without the app…you don’t know temperature and can’t set time. And the app is flaky, needed reinstallation 3x, lost Wi-Fi, and did not recognize the temp probe at all. If you guys could revamp the app make it super simple with out all the useless features and make it robust…it would be great…
It is a masterpiece of beauty…and we love the range.
Pros: Convenient, Attractive Design, Quality Construction
[This review was collected as part of a promotion.] For someone who does not cook elaborate meals, this makes it easier. I love the Jenn Air app and Wi-Fi features, allowing me to preheat the oven while on the way to school pick up (even if only for chicken nuggets ;) )
Pros: Attractive Design, Easy To Use, Quality Construction
[This review was collected as part of a promotion.] Installed two weeks ago. Small issue with kick stand but part sent and I fixed it. So far operates well
[This review was collected as part of a promotion.] Not sure if we got a "lemon" or not, but this range has been pretty much unusable from day one. It goes haywire on any and all settings, and powers off. Broiling food? It shuts off. Basic bake setting? It shuts off. Warming up some leftovers? It shuts off. All the knobs blink and chirp, and it's impossible to reset. I would never recommend.