Customer reviews from jennair.com
JennAir - RISE 5.1 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless Steel
Average customer rating
4.3
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
14
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
1
81%of customers recommend this product.
(
17 out of
21)
Customer Reviews for JennAir - RISE 5.1 Cu. Ft. Self-Cleaning Freestanding Dual Fuel Convection Range - Stainless Steel
Customer Rating
2
Design Flaws
on March 31, 2022
Posted by: Jode
from Pine, CO
Length of ownership:3 months
[This review was collected as part of a promotion.] We bought this cooktop/oven for our new home and have had numerous issues since installation. First of all the specs do not show an added WiFi box to the back so our electrician had to come back and move the electrical outlet. No fault of his, JenAir added the box and didn’t change the spec sheet. Second there are round headed screws at the top rear of the cooktop so it is impossible to have it lay flush up against the back wall. It’s ridiculous that it has to stick out because flat headed screws are not used. Third, the way the front panel is designed that wraps around the side is at a different plane so the unit has a large gap between it and our granite countertop. JenAir obviously needs to hire new designers and engineers, these issues are simple common sense things that should never be a problem.
Pros: Attractive Design, Easy To Use
Cons: Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
4
Beautiful! But I have some thoughts...
on April 4, 2022
Posted by: BunZoSciabica
from Modesto, CA
Length of ownership:6 months
[This review was collected as part of a promotion.] First, everyone who walks into my kitchen notices this range and comments on its beauty.
However, there are a couple of drawbacks.
1) There is no digital display on the unit. If you want to know what the ACTUAL temp is inside (during pre-heat for instance) you'll need to open the app, or ask Alexa or Google. The app and smart features are really nice, but I miss the simplicity of just looking at the oven.
2) It pre-heats from the top (just like broil), so stuff placed on the top rack will burn during pre-heat, so you just have to wait until pre-heat is complete or place on a lower rack.
Pros: Attractive Design, Easy To Use, Quality Construction
Cons: Hard To Use
Written by a customer while visiting jennair.com
Customer Rating
5
Professional Chef Oven/Stove
on April 25, 2022
Posted by: Rowe House
from Bend, Oregon
Length of ownership:3 months
[This review was collected as part of a promotion.] We cook a lot! Excellent quality components and easy to clean!
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Great and sturdy design
on June 20, 2022
Posted by: Jn88
from Tennessee
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought two weeks ago and glad I made the investment. Makes my whole kitchen stand out.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
superior gas range
on June 25, 2022
Posted by: pinky
from park city, ut
Length of ownership:6 months
[This review was collected as part of a promotion.] The Rise collection is the best grouping of appliance I have owned and the range is wonderful to cook on always giving you a superior product.
Pros: Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
Takes awhile to heat up
on July 16, 2022
Posted by: boss458
Length of ownership:1 month
[This review was collected as part of a promotion.] We've had the range for a little over a month. It's gorgeous and looks amazing in our new kitchen. Great sized oven and love how easy the racks move in/out. The range top is great and good sized. My dislike is how long it takes to heat up the oven. We bake bread from time to time requiring temps in the 450+ range. It takes 45mins or more to preheat to that temp. Outside of that we haven't had any issues so far. It has wifi technology which we haven't spent any time setting up - frankly don't see the need for it. Also - I don't love how the oven vents the heat. It blows straight out the front rather than the back on the oven. After using the oven the fan (I assume is a vent fan) runs for a very long time. It's not annoyingly loud but does create a low drone/hum that in an otherwise quiet home is a bit annoying.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Great if it worked
on February 3, 2023
Posted by: RachD
from Texas
Length of ownership:6 months
[This review was collected as part of a promotion.] We have had this product for 5 months and have had services done on it 6 different times and it’s still now working right. First our burners needed to be changed out due to not lighting. Our oven door can’t cont close properly and that is on its 3 rd service call. It also needed a whole new kit in the back because when the oven came on it would make noise. I would never buy another product from jenn aire again. It was quit expensive and has truly been a lemon.
Pros: Attractive Design
Cons: Flimsy Construction
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Beautiful and High Quality
on February 3, 2023
Posted by: Risbry
from Wisconsin
Length of ownership:3 months
[This review was collected as part of a promotion.] After a power outage destroyed our last oven/range, we purchased this one based on reviews and ratings. We're very impressed by the sturdiness of the grates and racks, and the smooth way the racks roll in and out. We love the app features too. I do miss a built-in timer, however. We can set the timer and/or cook time through the app, but our Internet is spotty at best, and the app often doesn't work, so we have no oven timer. I use either the microwave or my watch, but it would be nice to have that as a feature on the oven. My fault for not doing the research on that. Aside from that small thing, we love it!
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com