Customer reviews from otterbox.com
OtterBox - Pursuit Case for Samsung Galaxy S10+ - Black
Average customer rating
4.3
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
38
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
4
83%of customers recommend this product.
(
48 out of
58)
Customer Reviews for OtterBox - Pursuit Case for Samsung Galaxy S10+ - Black
Posted by: Drock385
Verified Purchase:Yes
The case is great very protective the only thing is , it doesn’t seal like a life proof case . Put it under water and some water got into it . My galaxy still works though !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tim68
Verified Purchase:Yes
For the price you have to pay for this, you would think they would provide a higher quality product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 8, 2019
Hey there tim68,
We apologize that you're feeling so uncertain towards your new Galaxy S10+ OtterBox! Although we completely appreciate your hesitation towards the price point, we truly feel that the cost of the unit is well worth the premium protection, extraordinary customer service, and limited lifetime warranty that all come with the product. Rest assured, this case should prove its worth time and time again as it keeps your Galaxy S10+ safe and secure! If you have any other questions or comments, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll cheerfully dive in to help out!
Cheers,
OtterBox Customer Service Team
We apologize that you're feeling so uncertain towards your new Galaxy S10+ OtterBox! Although we completely appreciate your hesitation towards the price point, we truly feel that the cost of the unit is well worth the premium protection, extraordinary customer service, and limited lifetime warranty that all come with the product. Rest assured, this case should prove its worth time and time again as it keeps your Galaxy S10+ safe and secure! If you have any other questions or comments, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll cheerfully dive in to help out!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: chaushiang
Verified Purchase:Yes
In addition to the difficulty of installation and removal, as well as customer service without reply, the product is perfectly balanced between protection and aesthetics.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andrew
Verified Purchase:Yes
I bought this a couple weeks ago. Not much cushion to this case, and it is very slippery. Overall though, it should protect the phone for the most part.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Jay T
Verified Purchase:Yes
I love the case however, since it's clear plastic, it scratches easily. Within the first day from just putting it in my pocket it scratched since I had my car keys with it, so I would suggest not doing that if you want to keep it scratch free. Overall offers great protection. I like the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bigwill96
Verified Purchase:Yes
seems extremely sturdy and very protective. A little bit hard to split the case in half to get the phone in initially but other than that no complaints
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kyle
Verified Purchase:Yes
I've had this case for an iPhone before, and I love it for the galaxy as well. Very protective and stylish but not too thick. Only downside is it does make the s10+ a little hard to handle one handed, but other than that it's a great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com