Customer reviews from otterbox.com
OtterBox - Commuter Case for Samsung Galaxy S10e - Black
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
37
4 Stars
6
3 Stars
5
2 Stars
0
1 Star
3
87%of customers recommend this product.
(
41 out of
47)
Customer Reviews for OtterBox - Commuter Case for Samsung Galaxy S10e - Black
Customer Rating
3
not what I expected
on April 2, 2021
Posted by: nonickname
I have had two other otter boxes, both of which came with a protective film -- this one did not, and the rubber did not fit well at all, nor was it easy to install properly. Very disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 5, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! It's certainly odd to hear that your OtterBox isn't fitting properly, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we'd be happy to get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! It's certainly odd to hear that your OtterBox isn't fitting properly, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we'd be happy to get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: chrissann
Verified Purchase:Yes
I like that it is a sturdy case for a phone. The colors are just ok. It is easy to grip and handle.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tanya
Verified Purchase:Yes
Love my new otterbox case, fits perfectly and easy to hold!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Yoyo
Verified Purchase:Yes
I had a different case. It was too big and bulky. Love my new Otter Box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: carbob
Verified Purchase:Yes
otter protector fit my new phone perfectly. seems to offer good protection. especially like the phone jack and charge port protective flap.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 5175
Verified Purchase:Yes
My first otterbox protected my phone for over 6 years. So when I bought another phone, I looked at many other options, and nothing swayed me to buy them. I realize that if the first one lasted that long and protected so well that I had to buy another. Thanks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Polachan
Verified Purchase:Yes
Excellent fit for great protection. No problem to install the phone into the "Otterbox".
Written by a customer while visiting otterbox.com
Posted by: FHR7
Verified Purchase:Yes
Love it! Easy to follow instructions. Feels good in my hands. High Quality product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com