Customer reviews from otterbox.com
OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10+ - Purple Nebula
Average customer rating
4.3
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
105
4 Stars
21
3 Stars
12
2 Stars
5
1 Star
10
87%of customers recommend this product.
(
120 out of
138)
Customer Reviews for OtterBox - Defender Series Screenless Edition Case for Samsung Galaxy S10+ - Purple Nebula
Posted by: Patrick
Verified Purchase:Yes
Wasn't very happy. I purchased a otterbox that had the screen protector in the picture and in the description but the one i received had no protector. Good product other than that
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 3, 2022
Hi, Patrick!
We're sorry to hear about your disappointment with your Defender Series case! None of our cases for this device currently include a built-in screen protector. Having said that, this case is totally compatible with Alpha Flex! Check that screen protection option out here: https://www.otterbox.com/en-us/galaxy-s10plus-screen-protector-clear/77-61510.html?cgid=samsung-screen-protectors
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! None of our cases for this device currently include a built-in screen protector. Having said that, this case is totally compatible with Alpha Flex! Check that screen protection option out here: https://www.otterbox.com/en-us/galaxy-s10plus-screen-protector-clear/77-61510.html?cgid=samsung-screen-protectors
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Art teacher
Verified Purchase:Yes
It fit snugly. I had an otter box before and loved it. It kept mu phone safe. I felt like i needed to replace my otter box because i dropped it one to many times and chiped the corner of the clip holder.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Keith M
Verified Purchase:Yes
Tough. Makes the phone easier to handle. Dropped my phone several times and it's still good.
Written by a customer while visiting otterbox.com
Posted by: Markinator
Verified Purchase:Yes
Every Phone Should Come with an OTTERBOX, Great Marketing Idea :-)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steve
Verified Purchase:Yes
I needed to replace my defender and could not find one locally.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Disappointed
Verified Purchase:Yes
My Otterbox did not last. I purchased another one to protect snd preserve my phone since i couldn't find the link for the warranted replacement.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, July 18, 2023
So sorry to hear the Defender Series case for your Galaxy S10+ has seen better days. We know that you expect more longevity out of your OtterBox. However, we keep our amazing product warranty in place to keep you covered when something unexpected like this happens. To get the ball rolling on your replacement case you can use the link below or give our awesome Otters a buzz at 1-855-688-7269.
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Carolyn Jackson
Verified Purchase:Yes
OtterBox protects against phone damage and is very comfortable in the hand. I highly recommend OtterBox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
on September 20, 2023
Posted by: Random
I've always used this case, and every time it gets damaged I always have to get another one cause this case protects my phone 100% why I didn't give it 5 stars is because it peels under my camera area after a few years sadly.
Written by a customer while visiting otterbox.com