Customer reviews from otterbox.com
OtterBox - Strada Case for Samsung Galaxy S10+ - Espresso
Average customer rating
4.4
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
25
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
1
89%of customers recommend this product.
(
31 out of
35)
Customer Reviews for OtterBox - Strada Case for Samsung Galaxy S10+ - Espresso
Posted by: Gshock
Verified Purchase:Yes
This Slim Strada Case is very nice and compact. Feels very good in the hands. However The reason I listed it a 4 star is I feel it is over priced for a phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Thread Lightly
Verified Purchase:Yes
Time will tell if it will last. So far I this seems like a great buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike L
Verified Purchase:Yes
I've been using this case for a couple of weeks now - while it protects my phone and looks good, I'm a bit disappointed with how many marks its showing. The leather shows a lot of dings and marks after careful use, not sure how this will hold up after a few months.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 1, 2019
Hey Mike L,
While it's great to hear that your Galaxy S10+ is feeling safe and secure with this OtterBox, we apologize that the unit is retaining a few surface-level scratches! Our cases are not necessarily designed to be indestructible, so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your device. So as long as your phone is still doing okay, we're going to call this a win and get a warranty claim rolling! Simply give our friendly Otters a call at 1-855-688-7269, and they'll send out a sleek new replacement right away!
Sincerely,
OtterBox Customer Service Team
While it's great to hear that your Galaxy S10+ is feeling safe and secure with this OtterBox, we apologize that the unit is retaining a few surface-level scratches! Our cases are not necessarily designed to be indestructible, so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your device. So as long as your phone is still doing okay, we're going to call this a win and get a warranty claim rolling! Simply give our friendly Otters a call at 1-855-688-7269, and they'll send out a sleek new replacement right away!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: RoughFrog
Verified Purchase:Yes
Simply the best case on the market in my opinion. Had one on my S8 plus, and it lasted for a full two years. Took loads of punishment, phone drops etc. over that time, but the phone was still in mint condition when I sold it. Expensive, yes, but they last, and still look good a years later. Was my only choice for me new S10 plus.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: yann
Verified Purchase:Yes
Très Bonne qualité et bonne protection du téléphone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Guppyworldwide
Verified Purchase:Yes
This is my second purchase of a Strada. The first was for my S8+. I liked it so much that I bought one for my S10+. What I like is that it has superior and high quality all round protection without going overboard like some of the more robust ones (like the plastic Armour plated ones) . I also hate screen protector films. This unit provides screen protection when it is needed most, but let's you use your phone without a film like it was meant to be. The screen cover also prevents unwanted presses in your pocket and you can listen to YouTube music and leave your screen on (which is required by YouTube) by closing the case and putting it in your pocket. A great workaround to Youtubes restrictions.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tristan V
Verified Purchase:Yes
I bought this case a month or so ago online, I was so excited for it to arrive but when it did I noticed the leather was blemished in a few spots, also the folio seems to attract a lot of dust to your screen.
Other than that awesome case, feels great in the hand and I love the magnetic clip
Other than that awesome case, feels great in the hand and I love the magnetic clip
Response from otterbox.comBy OtterBox, Customer Service Team, April 4, 2019
Hey Tristan,
We're shocked and sorry to hear that your Strada series showed up sporting a few blemishes! It is definitely rare that our cases arrive in less than ideal conditions, and while these cosmetic issues shouldn't impact your protection, we would still love to send you a brand-new replacement so that you can finally enjoy that stylish security.
Please feel welcome to call our Otter beauticians at 1-855-688-7269, and they'll fashion up a warranty claim in no time at all!
Kindly,
OtterBox Customer Service Team
We're shocked and sorry to hear that your Strada series showed up sporting a few blemishes! It is definitely rare that our cases arrive in less than ideal conditions, and while these cosmetic issues shouldn't impact your protection, we would still love to send you a brand-new replacement so that you can finally enjoy that stylish security.
Please feel welcome to call our Otter beauticians at 1-855-688-7269, and they'll fashion up a warranty claim in no time at all!
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dbfan
Verified Purchase:Yes
I am very happy with the product. Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com