Screen can still be damaged if the phone is dropped, since the catch on the front cover is very weak, dependant on how the phone lands on the ground the front cover could open allowing the front screen being liable to damage.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2019
Hey Sailbill,
We apologize that you're feeling so uncertain towards this Strada series! Rest assured, this case passed all of our extensive tests to ensure drop protection, and we're confident that it should stylishly safeguard your Galaxy S10+ for a long time to come. For a peek into our testing process, feel free to follow the link below to watch our video on it! If you have any additional questions or comments, please don't hesitate to call our wonderful Otters at 1-855-688-7269. They're always delighted to assist!
I really like the case. This is my forth Galaxy Strada case third in Expresso color. I have used these on four different Galaxy phones that always fit well and the Brown leather color looks better every day as it ages. It gets a darker patina. I ordered the case March 6 and pathetic delivery date was March 14 through Fed Ex. Colorado to Dallas area.
Excellent quality of the phone case. The only thing that I have issues with is the button on the right hand side is not the easiest thing to press. I think somehow the design should be improved. It was the same way when I had this for my 9 plus
I purchased the Otterbox for my Samsung S10+ a few weeks ago. I am very pleased with it. It protects my phone and looks good. This is an excellent case for your phone. Service is food and delivery fast.