Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Average customer rating
4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
225
4 Stars
38
3 Stars
43
2 Stars
28
1 Star
37
76%of customers recommend this product.
(
265 out of
350)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Posted by: Matt
Verified Purchase:Yes
I bought this a few weeks ago, and followed all installation instructions carefully. There are air bubbles in the corners that will not go away. This screen protector makes my brand new phone look terrible. Expensive, expected better.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2019
Hi Matt,
Uh oh, bubbly protection isn't exactly what we were hoping for when we designed this Alpha Glass! Our awesome Otters would love to help smooth things out with a warranty claim, so please feel free to give them a ring at 1-855-688-7269. They'll send you a sleek new replacement, along with some pro application tips to ensure seamless security going forward!
Cheers,
OtterBox Customer Service Team
Uh oh, bubbly protection isn't exactly what we were hoping for when we designed this Alpha Glass! Our awesome Otters would love to help smooth things out with a warranty claim, so please feel free to give them a ring at 1-855-688-7269. They'll send you a sleek new replacement, along with some pro application tips to ensure seamless security going forward!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Charlie 12
Verified Purchase:Yes
I had purchased another brand for my XS Max and noticed after 2 weeks it was broken at The top of glass.Even through I was sent a free replacement.i order the prestige case and Alpha glass .Alpha Glass twice as thick .I order another set case and Alpha Glass for my wife’s XR .Easy to put on and excellent protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Satisified customer
Verified Purchase:Yes
Bought this protector and Symmetry case about 3 weeks ago and wouldn't use my new phone until these products came. Previous Otterbox purchase kept my Iphone 5 brand new under the case even with multiple drops down concrete steps! Definitely a purchase you will not regret especially with the cost of a new Iphone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cmontalto2000
Verified Purchase:Yes
I think it’s a pretty good protector except for the fact that I’ve only had it for a couple days and the edge magically chipped while in my pocket.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 8, 2019
Hey cmontalto2000,
While we think our products provide out-of-this-world protection, we apologize that your Alpha Glass somehow took the magic too far and received a chip on the edge! Please feel welcome to call our enchanting Otters at 1-855-688-7269, and they'll cast a warranty claim spell right away. You'll receive a mystical new Alpha Glass in practically no time at all!
Sincerely,
OtterBox Customer Service Team
While we think our products provide out-of-this-world protection, we apologize that your Alpha Glass somehow took the magic too far and received a chip on the edge! Please feel welcome to call our enchanting Otters at 1-855-688-7269, and they'll cast a warranty claim spell right away. You'll receive a mystical new Alpha Glass in practically no time at all!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Walt
Verified Purchase:Yes
I bought this for a new XR IPhone.??installed very easily, fits great, looks like original glass. Perfect!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Aea1992
Verified Purchase:Yes
Bought it to go with Otterbox case. It fits perfectly with the case and it protects from scratches!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Laurie
Verified Purchase:Yes
So easy to put on. And get a great deal too with a coupon
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NEN67
Verified Purchase:Yes
My phones have always had Otter box covers. With that being said like everyone else I often have my clumsy moments where my phone gets knocked around and dropped, and I have yet to have a devise get damaged, and I have even had a phone bounce off the back of a truck doing 60 MPH down a back country road, cause I was a dumb dumb and forgot it on the back of my truck. Luckily I was able to back track and find the phone in a ditch, the phone spent a week in a bag of rice because it landed in a small puddle, but the phone physically was not damaged. The cases plastic shell had a crack, but I was able to continue to use the case and phone up to my next up grade. my new devise is a iPhone XR and this is my first case with a seperate screen protect, but so far all is great. I have only had it a month, but from past experiences I’m sure the Otter box will provide high quality until my next phone. By the way, my last otter box did its time on two phones, so basically that was about 5 years of heavy use, and I’m a field mechanic for a heavy equipment dealer, which means I get into a lot of nasty places.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com