Customer reviews from otterbox.com
OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Average customer rating
4
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
225
4 Stars
38
3 Stars
43
2 Stars
28
1 Star
37
76%of customers recommend this product.
(
265 out of
350)
Customer Reviews for OtterBox - Alpha Glass Series Polyester Screen Protector for Apple iPhone XR - Clear
Posted by: Aud2
Verified Purchase:Yes
Bought for my husband and I. Very clear and looks nice. However, my husband’s already cracked in less than a month.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 29, 2020
Hi Aud2,
Thanks for reaching out to us! Although we’re glad that your husband’s iPhone is doing well, we’re sorry that the Alpha Glass took some damage early on in the adventure. Thankfully, we can easily replace his screen protector through our warranty. Simply click on the link below and we’ll get things back on track in practically no time at all!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Thanks for reaching out to us! Although we’re glad that your husband’s iPhone is doing well, we’re sorry that the Alpha Glass took some damage early on in the adventure. Thankfully, we can easily replace his screen protector through our warranty. Simply click on the link below and we’ll get things back on track in practically no time at all!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Carol
Verified Purchase:Yes
The case fits great however I am disappointed with the screen protector. It does not fit like I thought it would.
Response from otterbox.comBy OtterBox, Customer Service Team, July 27, 2020
Hey Carol,
So sorry for any confusion! Because of the rapid pace of technology, we decided to forego your built-in screen protector to accommodate your curved screen. We understand this could feel more vulnerable, but we assure you this case, along with your Alpha Glass, will provide some of the best protection available to safeguard your investment, and we trust it will prove itself time and time again!
Best,
OtterBox Customer Service Team
So sorry for any confusion! Because of the rapid pace of technology, we decided to forego your built-in screen protector to accommodate your curved screen. We understand this could feel more vulnerable, but we assure you this case, along with your Alpha Glass, will provide some of the best protection available to safeguard your investment, and we trust it will prove itself time and time again!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Brenda
Verified Purchase:Yes
I bought a different case and my screen cracked, with otter box I’ve dropped my phone multiple times and it’s fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JerseyStrong
Verified Purchase:Yes
I have been an android user for the past 4 years. I purchased an otter box for that, to be honest I wasn’t happy with the fit to the Samsung. I have now switched to an iPhone and the otter box fits perfectly. I am very happy with the way it feels and the grip is phenomenal. I suggest this to anyone who owns an iPhone, not an android.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: lcpierce97
Verified Purchase:Yes
This product was recommended to me bye person who sold me my iPhone 11. He said it would give me the best protection, so far it’s been great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Azappa
Verified Purchase:Yes
Best thing I purchased for my cell phone was the glass and box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tess
Verified Purchase:Yes
I haven’t dropped it yet, but it does all the other things I wanted - not bulky and the sparkles look good with the black phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: clafler
Verified Purchase:Yes
Through operator error I was unable to properly install the protective glass properly. Although I followed the instructions some dust particles got between the screen and protector resulting in bubbles. I’ve used this protector before and found it to be excellent.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, November 10, 2020
Hi clafler,
Thanks for your feedback! We’re sorry that installing this Alpha Glass Screen Protector did not go as well as planned. Please contact us at the following link, and we’ll gladly assist in any way that we can!
https://www.otterbox.com/en-us/contact-us
Kindly,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that installing this Alpha Glass Screen Protector did not go as well as planned. Please contact us at the following link, and we’ll gladly assist in any way that we can!
https://www.otterbox.com/en-us/contact-us
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com